John Gillard
Coopersburg,PA
Summary
Take-charge professional delivering executive support and team leadership to healthcare clinical and business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Proven skills in building and directing strong teams to achieve challenging objectives. Deep understanding of healthcare industry operations and practices.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Senior Director, Clinical & Laboratory Operations
St. Luke's University Health Network
Bethlehem, PA
02.2020 - Current
- Provided strategic direction to cross-functional teams to ensure successful execution of projects.
- Recruited top talent for various positions throughout the organization.
- Recognized employees for demonstrating excellent service resulting in increased company morale.
Chairman, Advance Practice
St. Luke's University Health Network
Bethlehem, PA
04.2020 - 07.2023
- Fostered collaboration and development of innovative advanced practice team-based care models.
- Advised senior management on advanced practice governance and compliance with applicable laws and regulations.
- Created a program to promote advanced practice leaders from within, leading to a cohesive AP leadership structure.
Vice Chairman, Advance Practice
St. Luke's University Health Network
Bethlehem, PA
04.2016 - 04.2020
- Created advance practitioner presentations for key decision makers at senior management level.
- Organized events to promote advance practice job roles within the community.
- Facilitated advanced practitioner team building activities among staff members.
Practice Administrator, Critical Care
St. Luke's University Health Network
Bethlehem, PA
01.2015 - 04.2020
- Created and implemented policies and procedures for effective practice management.
- Collaborated with multi-disciplinary staff to improve overall patient care
- Analyzed financial data to identify areas of improvement in cost control initiatives.
- Provided guidance on clinical coding practices to ensure accurate reimbursement from payers.
Manager, Critical Care Advance Practitioners
St. Luke's University Health Network
Bethlehem, PA
01.2013 - 04.2019
- Provided leadership, insight and mentoring to newly hired advanced practitioners.
- Conducted regular audits of employee performance and provided feedback on areas of improvement.
- Resolved conflicts among team members by mediating disputes and proposing solutions that both parties could agree upon.
Physician Assistant, Trauma & Critical Care
St. Luke's University Health Network
Bethlehem, PA
12.2004 - 01.2013
- Managed hospital rounds ensuring timely completion of orders while providing direct patient care.
- Participated in multidisciplinary team meetings to discuss complex cases; collaborated with other healthcare providers.
- Educated staff members regarding best practices for clinical practice.
Education
Master of Health Administration -
Temple University
Philadelphia, PA05-2024
Master of Science - Physician Assistant
DeSales University
Center Valley, PA08-2004
Bachelor of Science - Medical Studies
DeSales University
Center Valley, PA05-2003
Skills
- Process Improvement
- Strategic Planning and Execution
- Employee Development
- Operations Management
- Teamwork and Collaboration
Accomplishments
St. Luke’s University Health Network PCRAFT Award, 2012
St. Luke’s Trauma Night of Heroes Award, 2005, 2006, 2008, 2010, and 2012
Scored top five percentile NCCPA certification exam, 2004, 2009, and 2015
SAAPA National Medical Bowl Champion, 2004
DeSales University Clinical Medicine Award 2004
Certification
American College of Healthcare Executives, since 2022
Society of Critical Care Medicine, since 2013
American Academy of Physician Assistants, fellow member, since 2004
References
References available upon request.
Timeline
Chairman, Advance Practice
St. Luke's University Health Network
04.2020 - 07.2023
Senior Director, Clinical & Laboratory Operations
St. Luke's University Health Network
02.2020 - Current
Vice Chairman, Advance Practice
St. Luke's University Health Network
04.2016 - 04.2020
Practice Administrator, Critical Care
St. Luke's University Health Network
01.2015 - 04.2020
Manager, Critical Care Advance Practitioners
St. Luke's University Health Network
01.2013 - 04.2019
Physician Assistant, Trauma & Critical Care
St. Luke's University Health Network
12.2004 - 01.2013
Master of Health Administration -
Temple University
Master of Science - Physician Assistant
DeSales University
Bachelor of Science - Medical Studies
DeSales University
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