John Gladwin
Levittown,PA
Summary
Experienced Quality Control Supervisor with expertise in team training, management, and monitoring. Committed to optimizing quality and minimizing errors through enhanced system procedures and controls. Meticulous attention to detail and dedication to improving production activities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Quality Control Supervisor
Johnson Matthey
11.2021 - Current
- Supported audits and led teams to fully investigate quality control processes and root out deficiencies.
- Trained workers in different departments in improved procedures designed to enhance quality and eliminate errors.
- Supervised and directed quality control personnel through effective mentoring, coaching and work delegation.
- Streamlined production efficiency by optimizing quality control procedures for maximum output.
- Identified areas of improvement, implementing necessary changes to enhance overall product quality.
- Evaluated employee performance regularly, providing constructive feedback and coaching aimed at skill development and career growth opportunities.
- Accurately review all testing data to ensure product meets customer specifications and proper testing techniques were followed.
- As required, assay testing performed.
- Instrumentation : ICP-OES, ICP-MS, NMR, UV/Vis Spectroscopy, XRF, XRD
- Lab Techniques: titration, pH measurement, gravimetric analysis
Quality Control Team Lead
ACTEGA North America
01.2019 - 11.2021
- Maintained service records, coordinated repairs and oversaw preventive maintenance of manufacturing equipment.
- Supported quality control assessments on manufacturing floor.
- Managed a diverse team of Quality Control professionals while maintaining a strong focus on professional development and career growth opportunities.
- Onboarding for new staff in other departments
- Maintaining SOP and calibration databases
- Collected and analyzed data to measure effectiveness of quality control processes.
- Performed routine maintenance and calibration on testing equipment.
- Capital expenditure documentation and research into new lab purchases.
- PASO (Particle Accelerator Safety Officer) for electron beam curing unit
- Manage technical projects for local site (follow ups with the field and assigning projects to the correct parties)
- Participated in internal audits as a subject matter expert, contributing valuable insights into best practices for maintaining high-quality standards throughout the organization.
- Revised and drafted policies and procedures to address deficiencies comprehensively.
- Documented nonconforming material and reported to appropriate team leaders for review and assessment.
Quality Control Technician
ACTEGA North America
12.2015 - 12.2018
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- SAP data entry (material results and correcting issues in SAP)
- Maintained quality documentation and records for conformance with relevant standards.
- Handle (as required) technical service requests relating to customer complaints
- Trained new team members on proper quality control techniques, fostering a culture of excellence within the department.
- Assisted management in maintaining ISO certification through diligent documentation and adherence to established protocols.
- Tracked and analyzed product quality data to identify trends and insights.
- Instrumentation : FTIR, NMR, HPLC, GC/MS, UV/Vis Spectroscopy
- Lab Techniques: titration, pH measurement, crystallization, colorimetry, gravimetric analysis
Education
Bachelor of Science - Chemistry with a biological sciences option
University of Pittsburgh
Pittsburgh, PA04.2015
Skills
- Excellent communication
- Microsoft Office
- SAP
- Staff Training
- Documentation And Reporting
- Continuous improvements
- Work Planning and Prioritization
- Coordinating Daily Operations
- Delegation skills
- Effective Communication
Certification
- Six Sigma Green Belt, 05/19, Institute for Six Sigma
- Communicate with Diplomacy and Tact, 02/20, Dale Carnegie
Projects
ISO:9001, local technical lead, 04/18 Technology transfers, quality lead Gage R&R Data Collection, lead UV rework program, lead
References
Available upon request
Timeline
Quality Control Supervisor
Johnson Matthey
11.2021 - Current
Quality Control Team Lead
ACTEGA North America
01.2019 - 11.2021
Quality Control Technician
ACTEGA North America
12.2015 - 12.2018
Bachelor of Science - Chemistry with a biological sciences option
University of Pittsburgh
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