John G. Ojeda
Jersey City,NJ
Summary
I am a talented resourceful customer service representative & coordinator with over 6 years of diligent and metrics-driven experience solving customer service issues and needs. Eager to expand my skill set and provide my services effectively.
Overview
4
4
years of professional experience
Work History
Property Manager
Public Storage
Jersey City, NJ
08.2023 - Current
- Provide regular reports and meet weekly with the District Manager to compare and align metrics
- Compile and organize sensitive client information, ensuring accurate and complete rental agreements
- Conduct training for new hires, instructing them on daily procedures and tasks
- Demonstrate an in-depth knowledge of floorplans, pricing structures, and property orientation enhancing client interactions
Site Store Manager
CubeSmart Self Storage
Hoboken, NJ
09.2022 - 08.2023
- Oversaw customer interactions daily, ensuring personalized, friendly, and polite service
- Conducted unit tours for potential prospects between two locations
- Compiled and organized sensitive information, ensuring accurate and complete rental agreements
- Demonstrated an in-depth knowledge of floorplans, pricing structures, and property orientation, enhancing client interactions
Site Supervisor
OPS Security Group
Jersey City, NJ
09.2021 - 09.2022
- Oversaw efficient package management, service requests, and amenity reservations for 150+ units
- Maintained precise records of staff roster, time sheets, and crafted monthly employee schedules
- Provided clear direction, motivating a culture of excellence to ensure a smooth operational flow
- Managed all internal and external communications, handling phone calls and messages for property management
Recruiting Coordinator
ENEL Green Power
New York, Remote
09.2021 - 07.2022
- Efficiently managed calendars and schedules for a team of recruiters, optimizing day-to-day recruiting activities
- Conducted full-cycle recruitment for building engineering, software development, and cybersecurity teams
- Successfully sourced candidates through online databases, contact lists, and networking for over 45+ requisitions
Water park Lifeguard
DreamWorks American Dream
East Rutherford, NJ
09.2020 - 06.2021
- Conducted vigilant monitoring of the waterpark area to ensure the safety of all patrons
- Provided rapid and effective responses to emergencies, providing first aid / CPR when required
- Actively participated in drills and training sessions to enhance overall safety standards
- Collaborated with fellow lifeguards and emergency personnel to manage critical situations
Education
High School Diploma -
Cliffside Park High school
Some College (No Degree) -
Hudson County Community College
Jersey City, NJSkills
- Lease administration
- Property management expertise
- Property management
- Property accountability
- Staff management
- Payment collection
- Customer service-focused
- Maintenance scheduling
Awards
- Team Lead of the Year 2021, OPS Security Group
- First Aid / CPR / AED
- SORA License
Languages
- English
- Spanish
Timeline
Property Manager
Public Storage
08.2023 - Current
Site Store Manager
CubeSmart Self Storage
09.2022 - 08.2023
Site Supervisor
OPS Security Group
09.2021 - 09.2022
Recruiting Coordinator
ENEL Green Power
09.2021 - 07.2022
Water park Lifeguard
DreamWorks American Dream
09.2020 - 06.2021
High School Diploma -
Cliffside Park High school
Some College (No Degree) -
Hudson County Community College
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