Summary
Overview
Work History
Education
Skills
Timeline
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John Golbinec

Woodville,OH

Summary

Proactive and customer-focused, excelled at Granny's Kitchen by enhancing dining experiences through exceptional service and food safety knowledge. Skilled in verbal communication and kitchen support, significantly contributed to a positive reputation. Demonstrated expertise in hygiene practices and customer interaction, training new staff, and streamlining operations for efficiency.

Overview

10
10
years of professional experience

Work History

Restaurant Team Member

Grannys Kitchen
01.2015 - Current
  • Used proper techniques to prepare food and ingredients.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Cultivated warm relationships with regular customers.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Prepared food orders, cooking on grill and operating fry station.
  • Greeted guests pleasantly and answered menu questions.
  • Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Concessions Worker

Risingsun Baseball
07.2014 - 09.2014
  • Consistently provided friendly service to promote better customer engagement.
  • Maintained clean, organized workspace according to operational standards.
  • Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
  • Worked with team to provide stellar service during busy periods and meet customer demands.
  • Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
  • Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.

Education

High School Diploma -

Woodmore High School
Elmore, OH
05.2016

Skills

  • Verbal and written communication
  • Supply Restocking
  • Cleaning techniques
  • Food safety measures
  • Customer interaction
  • Hygiene practices
  • Email and phone orders
  • Food safety procedures
  • Taking Orders
  • Salad and sandwich assembly
  • Proper equipment operation
  • Operations and procedural knowledge
  • Food Preparation
  • Kitchen Support
  • Food allergy awareness
  • Cleaning and sanitizing
  • Upselling strategies
  • Menu Memorization
  • Food safety knowledge
  • Order Taking

Timeline

Restaurant Team Member

Grannys Kitchen
01.2015 - Current

Concessions Worker

Risingsun Baseball
07.2014 - 09.2014

High School Diploma -

Woodmore High School

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John Golbinec