John Goldberg
Simsbury,CT
Summary
Successful Front of House Team Member with extensive restaurant experience. Flexes easily between different positions to meet demand. Detail-oriented Dining Room Manager with 2 years of experience. Successful at innovative front of house design and efficient systems of communication. Adept at multitasking and staying productive and professional in high-demand situations.
Overview
9
9
years of professional experience
Work History
Front of House
Little City Pizza
09.2023 - Current
- Online ordering, take out cashier, table busser, hostess, answering phone calls, running food
- Enhanced customer satisfaction by providing efficient and friendly service at the front of house.
- Collaborated with front of house staff to ensure seamless service and exceptional dining experience.
- Proactively identified opportunities for process improvement within the Front of House operations, implementing changes to enhance overall effectiveness.
- Streamlined front of house operations by implementing effective organization and communication strategies with team members.
Flower Assistant
@rjgflowers
12.2021 - Current
- Greeted guests in with friendliness and professionalism.
- Assisted managers in decision-making processes based on thorough research and analysis of available data.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Helped set up 10+ weddings
Fundraising Coordinator
Simsbury Food Pantry
01.2016 - Current
- Raised money and donated to food pantry
- Boosted fundraising revenue through persuasive appeals to donors.
- Established strategic partnerships with local businesses to secure sponsorships and in-kind donations.
- Conducted thorough research on prospective donors, identifying key opportunities for increased giving.
- Gathered approximately 100+ canned items per donation
Bakery Clerk
Fitzgeralds
12.2022 - 09.2023
- Serving customers, assisting managers
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Maintained a visually appealing and well-stocked bakery display.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Stocked merchandise, clearly labeled items, and arranged according to size or color. Sometimes, over 150+ items daily were stocked
Education
Bachelor of Science - Sports Management
James Madison University
Harrisonburg, VA05.2028
Degree 12 -
Simsbury High School
Simsbury, CT10.2024
Skills
- Front of House Operations
- Front of House
- Front of house supply stocking
- Front of House Organization
- Worksite Communication
- Customer Communication
Accomplishments
- Baseball, 08/01/20, 04/01/23, 9, 10, 10, 200
- Football, 08/01/20, 09/01/22, 9, 10, 25, 450, Wide Receiver, Cornerback
Musicartisticachievement
Saxophone, 09/01/16, 06/01/19, 6, 7, 5, 399
Volunteer Experience
Fundraising Coordinator, Simsbury Food Pantry, Simsbury, CT, 01/01/16, Present, 6, 7, 8, 9, 10, 11, 2, 50, Raised money and donated to food pantry
Extracurricular Activities
Farmington Valley YMCA Basketball, 12/01/22, Present, 11, 1, 14, Team Captain Golf, 05/01/21, Present, 9, 10, 11, 5, 99
Leadership Experience
YMCA Basketball Team Captain
Timeline
Front of House
Little City Pizza
09.2023 - Current
Bakery Clerk
Fitzgeralds
12.2022 - 09.2023
Flower Assistant
@rjgflowers
12.2021 - Current
Fundraising Coordinator
Simsbury Food Pantry
01.2016 - Current
Degree 12 -
Simsbury High School
Bachelor of Science - Sports Management
James Madison University