Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

John Gomez

Buckeye,USA

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

9
years of professional experience

Work History

The Hillman Group

Field Service Technician
09.2021 - Current

Job overview

Ensure timely weekly visits to assigned stores.

Streamlined product arrangement management.

Conducted routine maintenance of workspaces through sorting and cleaning.

Utilize company resources for preparing and processing incoming orders.

Highlighted concerns and discrepancies to designated store representative.

Managed interactions ensuring effective collaboration between specified outlets and Hillman main office.

Commuted across different stores in assigned area.

Carries out additional duties assigned by supervisors.

Adhered to store safety regulations.

Frito-lay, PepsiCo

Route Sales Representative
05.2019 - 08.2021

Job overview

Operate a Frito-Lay truck, ensuring safe and timely product delivery to stores.

Merchandising & Stocking: Stock and rotate products, maintain displays, and execute promotions.

Partner with store managers, build relationships, take orders, and manage returns.

Maintain records, complete paperwork, use technology for scheduling and communication.

Adhere to company policies and procedures.

TANNER COLLISION

Auto collision estimator, Parts manager, Customer service
08.2018 - 12.2018

Job overview

Vehicle repair estimating and sales.
Manage all auto parts.
Manage day to day office operations.

FIRST CLASS AUTO BODY

Parts manager, Customer service, Detail technician
12.2017 - 08.2018

Job overview

Part orders, parts return, invoicing, customer service, auto detail, pick up and drop off customers.

Fresh Wheels

Wheel Technician
05.2016 - 12.2017

Job overview

Vehicle wheel Technician, perform mobile wheel repair.
Customer service.

Education

The Conservatory of Recording Arts & Sciences
Gilbert, AZ

AR2 from Audio Engineering
02.2013

Skills

  • Troubleshooting and repair
  • Field repairs
  • Customer service
  • Mechanical aptitude
  • Customer training
  • Inventory management
  • Power tools operation
  • Hardware and software installation
  • Service quality
  • Route planning
  • Network connectivity
  • Device installation
  • Software configuration
  • Proficient in software
  • Customer service support
  • Route navigation

Timeline

Field Service Technician

The Hillman Group
09.2021 - Current

Route Sales Representative

Frito-lay, PepsiCo
05.2019 - 08.2021

Auto collision estimator, Parts manager, Customer service

TANNER COLLISION
08.2018 - 12.2018

Parts manager, Customer service, Detail technician

FIRST CLASS AUTO BODY
12.2017 - 08.2018

Wheel Technician

Fresh Wheels
05.2016 - 12.2017

The Conservatory of Recording Arts & Sciences

AR2 from Audio Engineering
John Gomez