John Gonzales
Roswell,NM
Summary
Dynamic cashier with extensive experience at Albertsons Market, excelling in cash handling and customer service. Proven ability to enhance sales through effective product recommendations and loyalty program promotion. Recognized for maintaining accuracy in transactions and building lasting customer relationships, ensuring a positive shopping experience.
Overview
18
18
years of professional experience
Work History
Cashier
Albertsons Market
08.2016 - Current
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
- Built relationships with customers to encourage repeat business.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers entering store and responded promptly to customer needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Processed refunds and exchanges in accordance with company policy.
- Handled cash with high accuracy and took care to check bills for fraud.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
Cashier
Lawrence Brothers Supermarkets
08.2007 - 08.2016
- Greeted customers entering store and responded promptly to customer needs.
- Addressed customer needs and made product recommendations to increase sales.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Performed cash, card, and check transactions to complete customer purchases.
- Processed refunds and exchanges in accordance with company policy.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Responded promptly to requests for assistance, spills and customer inquiries.
Education
High School Diploma -
Goddard High School
Roswell, NM05.2006
Sierra Middle School
Roswell, NM05.2002
Skills
- Returns processing
- Product restocking
- Drawer balancing
- POS system operations
- Refunds and exchanges
- Cash drawer balancing
- Basic math
- Customer assistance
- Order taking
- Attention to detail
- Customer service excellence
- ID verification
- Cash handling and management
- Time management skills
- Daily reporting
- Product recommendations
- Loyalty program promotion
- Liquor regulations and compliance
- Cash register operation
- Liquor law compliance
- Cleaning and sanitizing
- Hospitality and accommodation
- Customer relations
- Refund handling
- Written and verbal communication
- Cash handling
- Credit card processing
- Cash register systems
- Customer service
- Multitasking and organization
- Data entry
- Cash management
- Money handling
- Conflict resolution
- Guest inquiries
Timeline
Cashier
Albertsons Market
08.2016 - Current
Cashier
Lawrence Brothers Supermarkets
08.2007 - 08.2016
High School Diploma -
Goddard High School
Sierra Middle School
Similar Profiles
Tonia ScalesTonia Scales
Front End Manager at Albertsons MarketFront End Manager at Albertsons Market
Cheyenne LeemanCheyenne Leeman
Produce Clerk at Albertsons MarketProduce Clerk at Albertsons Market
Chloe SopherChloe Sopher
Courtesy Clerk at Albertsons MarketCourtesy Clerk at Albertsons Market