Summary
Overview
Work History
Education
Skills
Timeline
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John Gonzalez

Los Angeles,CA

Summary

.

Overview

2
2
years of professional experience

Work History

Cashier

Prime Pizza
01.2024 - 07.2024
  • Answered questions about store policies and addressed customer concerns.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Learned duties for various positions and provided backup at key times.
  • Performed cash, card and check transactions to complete customer purchases.
  • Set up new sales displays each week with fresh merchandise.
  • Operated cash register to record transactions accurately and efficiently.

Team Leader

Bacio Di Latte
08.2023 - 05.2024
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Assisted in recruitment to build team of top performers.
  • Frequently inspected production area to verify proper equipment operation.
  • Gathered, organized and input information into digital database.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Collected, arranged, and input information into database system.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Retail Sales Clerk

Universal Studios Hollywood
10.2022 - 03.2023
  • Answered questions about store policies and addressed customer concerns.
  • Assisted customers by answering questions and fulfilling requests.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Cashier

Taco Bell
08.2022 - 12.2022
  • Answered questions about store policies and addressed customer concerns.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Used POS system to enter orders, process payments and issue receipts.
  • Handled cash with high accuracy and took care to check bills for fraud.

Education

High School Diploma -

Bernstien
Los Angeles, CA
07.2022

Skills

  • ID Verification
  • Customer Assistance
  • Returns processing
  • Payment Processing
  • Cash Handling
  • Customer Service
  • POS Systems
  • Product restocking
  • Staff Training
  • Refund handling
  • Retail Merchandising
  • Product Knowledge
  • Order Taking
  • Daily Reporting
  • Customer service excellence
  • Point of Sale proficiency

Timeline

Cashier

Prime Pizza
01.2024 - 07.2024

Team Leader

Bacio Di Latte
08.2023 - 05.2024

Retail Sales Clerk

Universal Studios Hollywood
10.2022 - 03.2023

Cashier

Taco Bell
08.2022 - 12.2022

High School Diploma -

Bernstien

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