John Gordin
Cordova,TN
Summary
Detail-oriented, motivated, and adaptable transportation account manager with over 18 years of experience. Proven track record of increasing efficiency in operations, managing budgets, and maximizing profit while keeping safety paramount.
Overview
18
18
years of professional experience
Work History
Account Manger
Illinois Central Railroad (DBA CN Supply Chain Solutions/CNTL) – Trucking Brokerage
07.2007 - 10.2025
- Purchased and coordinated transportation logistic services to ensure timely delivery of freight across the United States.
- Negotiated prices with vendors to secure optimized rates.
- Managed client accounts, ensuring optimal service delivery and satisfaction.
- Monitored shipments from dispatch to delivery to ensure prompt arrival
- Troubleshooting delays on shipments and designing plans to resolve the issues.
- Managed transportation budgets, identifying opportunities for cost savings and employing data-driven insights to improve expenditure efficiency.
- Investigating pricing conflicts, documenting results, and advising on resolutions.
- Designed and programmed databases to facilitate daily operations and increase efficiency.
- Coordinated complex transportation projects, effectively allocating resources and staff to ensure successful outcomes.
- Enhanced communication between drivers, dispatchers, and customers by implementing a centralized information system.
- Instructed newly hired personnel on the use of transportation management software and the optimal practices for achieving operational excellence.
- Writing weekly reports and creating charts for financial reporting to Senior Management.
Education
Bachelor of Arts - Psychology
University of Memphis
Memphis, TN12-2005
Skills
- Account management
- Client relations
- Pricing research and negotiation
- Strategic planning
- Microsoft Suite expert
- Database creation
Accomplishments
Managed multiple customer accounts that yielded annual revenues surpassing $1,000,000.00 with a profit ranging from 10% to 20% for 18 consecutive years.
Timeline
Account Manger
Illinois Central Railroad (DBA CN Supply Chain Solutions/CNTL) – Trucking Brokerage
07.2007 - 10.2025
Bachelor of Arts - Psychology
University of Memphis