Summary
Overview
Work History
Education
Skills
Timeline
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John Gorton

Louisiana,Missouri

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

17
17
years of professional experience

Work History

Manager

Lael Trucking LLC
03.2012 - Current
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

Quality Control Manager

United Contractors Midwest
04.2007 - 03.2012
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Collaborated with cross-functional teams to identify potential areas of improvement in production processes, leading to enhanced product quality.
  • Spearheaded root cause analysis investigations when needed, determining underlying issues and recommending appropriate fixes.
  • Participated in regular management review meetings, providing updates on quality control performance and suggesting areas for improvement.

Education

Bachelor of Science - Construction Management

Western Illinois University
Macomb, IL
05.2006

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving

Timeline

Manager

Lael Trucking LLC
03.2012 - Current

Quality Control Manager

United Contractors Midwest
04.2007 - 03.2012

Bachelor of Science - Construction Management

Western Illinois University

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John Gorton