JOHN GRACIA
ESCONDIDO
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and a strong work ethic.
Overview
21
21
years of professional experience
1
1
Certification
Work History
SENIOR LEAD OFFICE ADMINISTRATOR
North County Gymnastics
09.2021 - Current
- Streamlined office processes by implementing efficient administrative systems and procedures.
- Increased company-wide communication through the creation of an internal newsletter and regular staff meetings.
- Safeguarded sensitive company information through proper document storage practices and adherence to data privacy regulations.
- Contributed to company growth by assisting in the hiring process, screening candidates and scheduling interviews for managers.
- Supported executive management with calendar management, travel arrangements, meeting preparation, and documentation organization.
EXECUTIVE ADMINISTRATIVE ASSISTANT
San Pasqual Economic Development Corporation
08.2017 - 08.2021
- Controlled and managed document processes by reviewing files, records, and critical information to confirm the accuracy and ensure compliance with company policies and procedures
- Directed customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction
- Coordinated domestic and international travel, hotel, and transportation needs for staff
- Communicated with vendors to place and receive orders, request maintenance services, and deliver instruction on behalf of office management
- Successfully planned and executed corporate meetings, lunches, and special events for groups of 20+ employees
- Wrote email messages, memos, and business letters for management and proofread all documentation to provide error-free correspondence
- Coordinated meetings with other department managers and served as the main liaison between department heads and executives
- Organized conference room space and materials for internal and customer meetings, took notes, and distributed meeting minutes to support executive needs
ADMINISTRATIVE ASSISTANT
Vista Community Clinic
01.2004 - 01.2015
- Serve as a single point of contact, for referring physicians, patients, and caregivers to provide, resources and assistance with accessing clinical and supportive care services offered within Vista Community Clinic and its community
- Coordinate with a patient regarding appointments, including those made with labs, diagnostic areas, and specialty physicians
- Performed general duties such as preparing correspondence, handle high volume phone calls from patients and physicians
- Assist with end-of-month reports, grant proposals, mail distribution, ordering office supply, and inventory report creating and education with staff
- Reinforced patients education in understanding their diagnosis, treatment options, and the resources available
- Provided translation to Spanish-speaking patients acting as an essential link between patients and all other care providers
- Acted as a leader in developing patient education programs, and participated in education programs for the staff
- Delivered quarterly report cards to VCC committees and other groups which demonstrate outcomes and performance improvement activities
Education
AA - BUSINESS ADMINISTRATION
Cal State Long Beach
Long Beach, CA01.1996
TRIBAL OFFICE MANAGER CERTIFICATION -
Falmouth Institute
02.2023
HIGH SCHOOL DIPLOMA -
Woodlake Union High School
Woodlake, CA01.1994
Skills
- Office Management
- Record Keeping Proficiency
- Meeting facilitation
- Workflow optimization
- Collaborative Leadership Development
- Employee Supervision
- Office Administration Support
- Office management
- Schedule Coordination
- Billing Management
- Meeting Management
- Travel Coordination
Certification
- First Aid Certification
- CPR/AED Certification
Languages
Spanish
Full Professional
English
Timeline
SENIOR LEAD OFFICE ADMINISTRATOR
North County Gymnastics
09.2021 - Current
EXECUTIVE ADMINISTRATIVE ASSISTANT
San Pasqual Economic Development Corporation
08.2017 - 08.2021
ADMINISTRATIVE ASSISTANT
Vista Community Clinic
01.2004 - 01.2015
TRIBAL OFFICE MANAGER CERTIFICATION -
Falmouth Institute
HIGH SCHOOL DIPLOMA -
Woodlake Union High School
AA - BUSINESS ADMINISTRATION
Cal State Long Beach
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