John Grasselino
Summary
Proven sales leader and experienced auto repair shop owner, adept at exceeding sales targets and boosting revenue through innovative strategies at Formula One Motorsports. Skilled in fostering teamwork and offering exceptional customer service, I bring a blend of strong sales abilities and outstanding people skills, achieving significant market growth and customer satisfaction.
Overview
34
34
years of professional experience
Work History
Sales
Formula One Motorsports
03.2022 - 04.2024
- Exceeded monthly sales targets consistently by employing innovative sales techniques and utilizing market research.
- Created and Implemented impactful sales strategies to increase product sales with existing customers.
- Surpassed monthly sales goals through innovative sales techniques.
- Increased overall sales revenue by developing and implementing effective corporate sales strategies.
- Maintained sales records and generated relevant market and sales reports for management.
- Increased sales revenue through extensive market research and implementing effective sales strategies.
- Boosted sales revenue by implementing effective sales strategies and techniques.
- Collaborated with sales associates to drive sales and meet monthly targets consistently.
- Utilized sales techniques to build customer interest and close sales.
- Assessed market trends in order to recommend competitive financing products that appeal to customers and drive growth for the business.
- Improved loan processing efficiency by streamlining workflow and implementing standardized procedures.
Auto Repair Shop Owner
Meineke Discount Mufflers And Brakes
03.2005 - 07.2016
- Managed daily operations for a smooth-running auto repair shop, ensuring timely service completion.
- Contributed to community goodwill by participating in local events or fundraisers as well as offering discounts or services to public servants such as police officers and firefighters.
- Upheld rigorous quality control standards by conducting thorough inspections of completed repairs before releasing vehicles back to customers.
- Boosted employee morale with ongoing professional development opportunities and performance-based incentives.
- Built a loyal customer base with exceptional communication skills, addressing concerns promptly and professionally.
- Attracted new customers with engaging promotional events, special offers, and referral incentives designed to showcase the shop''s expertise.
- Increased customer satisfaction by implementing efficient diagnostic and repair processes.
- Maximized profits with careful budget management, monitoring expenses closely to minimize overhead costs.
- Established a positive work culture that fostered teamwork, open communication, and continuous improvement among staff members.
Auto Repair Shop Owner
Meineke Discount Mufflers And Brakes
09.2004 - 06.2008
- Managed daily operations for a smooth-running auto repair shop, ensuring timely service completion.
- Contributed to community goodwill by participating in local events or fundraisers as well as offering discounts or services to public servants such as police officers and firefighters.
- Upheld rigorous quality control standards by conducting thorough inspections of completed repairs before releasing vehicles back to customers.
- Boosted employee morale with ongoing professional development opportunities and performance-based incentives.
- Ensured high-quality repairs by staying up-to-date on industry trends, technology advancements, and best practices.
- Attracted new customers with engaging promotional events, special offers, and referral incentives designed to showcase the shop''s expertise.
- Built a loyal customer base with exceptional communication skills, addressing concerns promptly and professionally.
Auto Center Manager
Meineke Discount Mufflers And Brakes
02.1998 - 09.2004
- Developed strong relationships with suppliers, negotiating favorable terms for parts and equipment purchases.
- Implemented preventative maintenance programs to reduce costly repairs and extend the life of customer vehicles, ultimately increasing client satisfaction.
- Oversaw the hiring process for new team members, ensuring alignment with company values and skill requirements for each role.
- Implemented inventory management systems to reduce waste and optimize parts utilization for improved profitability.
- Fostered a positive work environment by promoting teamwork, open communication channels, and professional development opportunities for staff members.
- Maintained accurate records of all repairs performed at the auto center, ensuring proper documentation for warranty claims or future reference purposes when needed.
- Resolved customer complaints promptly and professionally to maintain a high level of customer satisfaction and repeat business.
- Enhanced employee retention through effective training programs, performance evaluations, and coaching.
- Managed staff scheduling to ensure adequate coverage during peak business hours while minimizing labor costs through efficient resource allocation.
Auto Center Manager
Meineke Discount Mufflers And Brakes
07.1993 - 06.1998
- Developed strong relationships with suppliers, negotiating favorable terms for parts and equipment purchases.
- Implemented preventative maintenance programs to reduce costly repairs and extend the life of customer vehicles, ultimately increasing client satisfaction.
- Oversaw the hiring process for new team members, ensuring alignment with company values and skill requirements for each role.
- Implemented inventory management systems to reduce waste and optimize parts utilization for improved profitability.
- Developed comprehensive maintenance packages to increase overall profit margins while providing value-added services to clients.
- Fostered a positive work environment by promoting teamwork, open communication channels, and professional development opportunities for staff members.
- Monitored industry trends to stay current on best practices in automotive repair techniques, tools, and technology advancements.
- Streamlined auto center operations for increased productivity by optimizing scheduling and workflow.
Auto Mechanic
Sundell Auto Specialities
01.1990 - 07.1993
- Improved vehicle performance by diagnosing and repairing a wide range of automotive issues.
- Repaired engine failures and mechanical and electrical systems malfunctions and replaced parts and components to maintain vehicle functional condition.
- Maintained a safe working environment by adhering to safety procedures and proper use of tools and equipment.
- Maintained vehicle records by recording service and repairs.
- Enhanced customer satisfaction by providing timely and accurate repair services for various makes and models.
- Performed routine maintenance and repair of vehicles, trailers and other motorized and educational program equipment.
Education
High School Diploma -
Bellport Senior High School
Brookhaven, NY06.1980
Skills
Strong sales abilities
Sales Goals Attainment
Outgoing Personality
Teamwork and Collaboration
Time Management
Problem-solving skills
Listening Skills
Problem-Solving
Excellent people skills
Reliable and punctual
Exceptional customer service
Sales expertise
Timeline
Sales
Formula One Motorsports
03.2022 - 04.2024
Auto Repair Shop Owner
Meineke Discount Mufflers And Brakes
03.2005 - 07.2016
Auto Repair Shop Owner
Meineke Discount Mufflers And Brakes
09.2004 - 06.2008
Auto Center Manager
Meineke Discount Mufflers And Brakes
02.1998 - 09.2004
Auto Center Manager
Meineke Discount Mufflers And Brakes
07.1993 - 06.1998
Auto Mechanic
Sundell Auto Specialities
01.1990 - 07.1993
High School Diploma -
Bellport Senior High School
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