Summary
Overview
Work History
Education
Skills
Timeline
Generic

John Gray

Port Orange

Summary

Manager with team leading skills and eight cumulative year in customer service. Can deal quickly with any customer issue in a friendly and professional manner per company guidelines. Proficient use of computers as well as POS systems. Problem solving and driven to provide the best job in every position. Have always held a job since sixteen years old with no gaps in employment.

Overview

8
8
years of professional experience

Work History

Warehouse Manager

Paradine Services LLC.
02.2024 - Current
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Worked closely with vendors and Amazon.

Server

Olive Garden
11.2023 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

Car Detailer

Masterpiece Mobile Detailing, LLC.
01.2022 - 04.2024
  • Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
  • Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
  • Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
  • Delivered consistent results while working independently on various makes/models/styles of cars within tight deadline

Manager

Persimmon Hollow Brewing
02.2021 - 11.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Built strong connections with regulars through conversations and remembering what they liked.
  • Came in any day as acting manager to fill in for any all outs or problems that arose.
  • Worked with vendors and charities to increase our business and help our community.

Server

First Watch
02.2019 - 04.2021
  • Worked with fellow coworkers to make our restaurant always clean and tidy.
  • Gained customer service experience through fast-paced breakfast service.
  • Worked with POS, phones, and tablets to ensure proper dine in and takeout service.
  • Answered and explained any questions about our menu as we offered healthy options one might not find at regular breakfast establishments.

Server Shift Leader

Tijuana Flats
09.2016 - 01.2021
  • Made lasting relationships with regulars.
  • Oversaw operation and training of front of house, delegated tasks, and welcomed new staff.
  • Handled customer complaints professionally, resolving issues.
  • Kept register accurate through correct billing, payment processing, and cash management practices.
  • Made sure my team always felt appreciated through productive and positive communication.

Sales Associate

Sunglass Hut
02.2018 - 01.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Provided customer service in new ways from my previous jobs.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

Associate of Arts - General Studies

Daytona State College
Daytona Beach, FL
07-2025

High School Diploma -

Spruce Creek High School
Port Orange, FL
06.2017

Skills

  • Set Organizational Policies
  • Supplier Relations
  • Health and Safety Regulation
  • Team Leadership
  • Customer Service Experience
  • Computer Knowledge
  • Self Driven and Motivated

Timeline

Warehouse Manager

Paradine Services LLC.
02.2024 - Current

Server

Olive Garden
11.2023 - Current

Car Detailer

Masterpiece Mobile Detailing, LLC.
01.2022 - 04.2024

Manager

Persimmon Hollow Brewing
02.2021 - 11.2023

Server

First Watch
02.2019 - 04.2021

Sales Associate

Sunglass Hut
02.2018 - 01.2019

Server Shift Leader

Tijuana Flats
09.2016 - 01.2021

Associate of Arts - General Studies

Daytona State College

High School Diploma -

Spruce Creek High School
John Gray