John Green
Piano Technician
Laurel,MD
Summary
The applicant's years of experience in a client focused and team-centric profession has equipped him with the reliability, Leadership and customer service skills required to advance your company's commitment to delivering the stellar quality and experience your clients have come to expect. A clear communicator and collaborative team player with unparalleled work ethic. Familiar with scheduling, customer service and compliance. Strong time management and conflict resolution skills.
Overview
11
11
years of professional experience
Work History
Piano Technician
JOPIMO INC.
02.2013 - Current
- Ensures a high quality of service and professionalism to guarantee customer satisfaction
- Communicate with customers to inform them of updates, keep them abreast of appointments, and other pertinent information
- Train new employees to follow company procedures and remain consistent with standard safety practices
- Supervise the daily operation and organization of assigned team to guarantee the safe and efficient moving of goods
- Assist employer with daily duties to maintain organizational efficiency
- Handle cost adjustments and closing of transactions
- Oversee shipping and handling processes
- Manage company inventory.
- Built a strong reputation as a reliable Piano Technician, resulting in consistent referrals from satisfied clients.
- Expanded business offerings by staying current on industry trends, technology advancements, and training opportunities.
- Developed long-lasting relationships with local music stores, securing ongoing contracts for piano maintenance services.
- Participated in professional development workshops to refine skills and expand knowledge within the field of piano technology.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Education
HIGH SCHOOL DIPLOMA -
PENN FOSTER HIGH SCHOOL
01.2015
Skills
- Time Management
- Performance Management
- Problem Solving
- Management skills
- Project Management
- Customer Service
- Attention to Detail
- Staff Development
- Inventory Management
- Effective Communication
- Transportation Logistics
- Professionalism and Courtesy
Timeline
Piano Technician
JOPIMO INC.
02.2013 - Current
HIGH SCHOOL DIPLOMA -
PENN FOSTER HIGH SCHOOL