John Gribble
Motorcycle Dealership Owner
Newport News,VA
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Talented Owner with excellent marketing, customer service and facility oversight skills and more than 30 years of experience. Highly effective and comfortable working with people at all levels in organization. Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs. Creative Business Owner with exceptional background in customer relations, sales, management, and Human Resources. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams. Motivated business professional bringing over 30 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members. Results-driven with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations. Astute Business Owner experienced in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Talented Owner with excellent marketing, customer service and facility oversight skills and more than 30 years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
27
27
years of professional experience
1
1
Certification
3
3
Languages
Work History
Dealership Owner
Myself
11.1992 - 10.2019
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Evaluated suppliers to maintain cost controls and improve operations.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Generated revenues yearly and effectively capitalized on industry growth.
- Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
- Trained and developed team members to build human capital.
- Fostered an environment promoting continuous improvement empowering employees to identify opportunities for enhancing operational efficiency.
- Proactively identified areas of risk within the organization implemented necessary safeguards mitigating any potential negative impact on the business.
- Spearheaded initiatives aimed at improving internal communication channels between team members facilitating greater collaboration across departments.
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Assessed damaged materials and notified maintenance personnel of needed repairs.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Trained and guided team members to maintain high productivity and performance metrics.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
Education
Associate of Arts - Commercial And Advertising Art
Chowan University
Murfreesboro, NCSkills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Client Service
- Project Management
- Operations Management
- Business Management
- Business Planning
- Strategic Planning
- Staff Management
- Marketing
Accomplishments
- Achieved [Result] through effectively helping with [Task].
- Collaborated with team of [Number] in the development of [Project name].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Documented and resolved [Issue] which led to [Results].
- Supervised team of [Number] staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- [Area of certification], [Company Name] - [Timeframe]
- [Area of certification] Training - [Timeframe]
Volunteer History
Salvation Army
Guide and assistance in The Angel Tree and Santas House for 10 years
Helped feed the homeless
Riverside Hospital
Anything in the ED for a little over a year
Penninsula Food Bank During and After Disasters
and my birth weeks
Assisting clients with loading vehicles and pantry vans with food and supplies
For about 5 years
American Red Cross
Disaster Action Team Leader
Manager and Supervisor on the National Level
Started and Grew Logistics on the Disaster Management Team
Ran the Chapter for 7 months during Hurricane Katrina
Received a Gold Medal, Certificate and letter of Appreciation from the President of the United States for my work through Katrina and more
As well as several Hero awards and Annual certificates of appreciation and recognition or services
Received certifications in 28 different Courses
For almost a decade
Additional Information
Have passed numerous background checks
Passed numerous lie detector tests
Speak, Read, and Write Spanish
Languages
Spanish
Elementary
Volunteering
Salvation Army
Feeding the Homeless
Angel Tree and Santa's House Guide and Assistance
10 Years
Riverside Hospital
Everything Needed in the ED
1 Year
Penninsula Food Bank
Loading Clients vehicle and assistance
Loading Pantry Vans during Weather Disasters
7 Years
American Red Cross
Disaster, action team leader
Started and grew logistics on the disaster management team
Ran the entire chapter for seven months during Katrina
What ipervisor and manager for emergency services on the national level
Received a gold medal certificate of appreciation and letter from the President of the United States
Received certification in 28 different emergency services courses
Received numerous local hero awards
Received certificates of appreciation and service annually
For 10 Years
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Career advancementPersonal development programsInterests
Way too many to list here
Timeline
Dealership Owner
Myself
11.1992 - 10.2019
Associate of Arts - Commercial And Advertising Art
Chowan University