John Griffin
Charleston,SC
Summary
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Remarkable ability to connect with employers through great work ethic and determination relative to the job.
Overview
3
3
years of professional experience
Work History
Stocker
Target
Charleston, SC
08.2024 - Current
- Stocked shelves with newly arrived products.
- Sorted returned merchandise for restocking or disposal.
- Received and processed incoming shipments of merchandise.
- Arranged merchandise in an attractive manner to promote sales.
- Provided customer service by answering questions about product location, price and availability.
- Participated in physical inventories of stock on hand periodically.
- Greeted customers and retrieved requested products to drive satisfaction.
Online Personal Shopper
Walmart
Simpsonville, SC
02.2024 - Current
- Assisted in selecting items according to customer preferences.
- Identified opportunities for process improvement within the organization.
- Coordinated with vendors to ensure timely deliveries of products.
- Maintained accurate records of orders, returns, exchanges and payments.
- Provided excellent customer service by responding promptly to inquiries and complaints.
- Greeted customers and provided excellent customer service.
- Processed refunds, returns and exchanges efficiently.
- Satisfied customers with quick, accurate service under tight deadlines.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Collaborated with colleagues to optimize order organization and prevent any item discrepancies.
Catering Delivery Driver
Moes Southwestern Grill
Simpsonville, SC
02.2024 - Current
- Maintained the cleanliness of the delivery vehicle at all times.
- Followed all company policies related to health regulations and safe handling of food products.
- Provided excellent customer service during deliveries by answering questions, providing product information, and resolving customer complaints on-site, as necessary.
- Verified that orders were complete and accurate before departing for deliveries.
- Collected payment or signed invoices from customers when delivering goods, ensuring the accuracy of amounts due prior to departure.
- Greeted customers warmly upon arrival at their location.
- Arranged a clean and efficient food setup for customers.
- I communicated customer feedback to the management team promptly.
Store Manager
Moes Southwestern Grill
Simpsonville, SC
06.2023 - 02.2024
- Resolved customer complaints in a timely manner.
- Assessed operational efficiency of the store's departments.
- Ensured compliance with safety regulations and company policies.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Established customer service standards and monitored staff compliance.
- Recruited, trained and supervised new employees.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Promoted a positive and teamwork-focused atmosphere in the workplace.
Cashier and Wing Tosser
Smokin' Wings
Mauldin, SC
05.2022 - 06.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Performed other duties as assigned by management.
- Resolved customer complaints professionally in accordance with company policy.
- Assisted customers over the phone regarding store operations, product information and order placement.
Education
High School Diploma -
Hillcrest High School
Simpsonville, SC05-2024
Some College (No Degree) - International Business
College of Charleston
Charleston, SCSkills
- Sales experience
- Customer service expertise
- Planning and Organization
- Advertising and marketing
- Heavy Lifting
- Relationship Building
- Decision-Making
- Customer Relations
Affiliations
- Staying physically active by working out, playing basketball, and boxing in my free time.
- Enjoy being on the water, either fishing, riding jet skis, or being on a boat.
- Value quality time spent with friends and family.
Languages
English
Native/ Bilingual
Spanish
Elementary
References
References available upon request.
Timeline
Stocker
Target
08.2024 - Current
Online Personal Shopper
Walmart
02.2024 - Current
Catering Delivery Driver
Moes Southwestern Grill
02.2024 - Current
Store Manager
Moes Southwestern Grill
06.2023 - 02.2024
Cashier and Wing Tosser
Smokin' Wings
05.2022 - 06.2023
High School Diploma -
Hillcrest High School
Some College (No Degree) - International Business
College of Charleston