John Haddad
Sharon
Summary
Dynamic supervisory management professional with a strong background in project management and stakeholder engagement. Skilled in analyzing program data and preparing detailed reports to drive informed decision-making and improve program effectiveness.
Overview
4
4
years of professional experience
Work History
Supervisory Management and Program Analyst
IRS
Andover
01.2022 - Current
- Analyzed program data to identify trends and inform decision-making.
- Collaborated with teams to develop effective program policies and procedures.
- Prepared detailed reports on program performance and compliance issues.
- Evaluated program effectiveness through qualitative and quantitative analysis.
- Assisted in the implementation of new software for project management tasks.
- Conducted research to support policy development and program improvement initiatives.
- Facilitated meetings with stakeholders to gather feedback and insights on programs.
- Documented processes and maintained records for audit readiness and accountability.
- Assisted in developing new program initiatives through creating detailed project plans, timelines, and budgets.
- Developed and maintained a database of program information to track progress and identify areas for improvement.
- Coordinated with stakeholders to ensure that all aspects of the program are properly implemented according to established guidelines.
- Offered input on key decisions and strategic plans, evaluating ongoing program data.
- Participated in meetings with senior management team members in order to discuss key objectives related to ongoing projects.
- Collaborated with other departments within the organization to develop strategies for optimizing program operations.
- Conducted research to evaluate current industry trends and best practices related to program development.
- Managed day-to-day operations of multiple programs simultaneously while ensuring quality standards are met throughout all phases.
- Analyzed financial data to assess the effectiveness of existing programs and suggest recommendations for change.
- Researched emerging technologies which could be leveraged in order to improve overall efficiency or reduce costs associated with running certain programs.
- Delivered consistent reports to chart profits and note inefficiencies.
- Created customer-facing reports and documents to maximize transparency.
- Performed quality assurance to assess data and validate results.
- Reviewed feedback from customers regarding their experiences with existing programs in order to identify areas needing improvement or enhancement.
- Proposed cross-functional strategies to improve cross-company communication.
- Investigated internal operations to define current operational strategies.
- Provided technical support during the implementation phase by troubleshooting any issues that arise along the way.
- Identified opportunities for productivity increases with deconstruction of analyses and reports.
- Organized workshops designed to educate staff on new policies or procedures associated with specific programs.
- Documented research findings and prepared polished reports highlighting results and potential improvement strategies.
- Implemented unique methods and methodologies, which helped reduce, and resolve issues.
- Led valuation, due diligence and contracting as part of acquisition process.
- Evaluated internal systems and prepared training initiatives to mitigate ongoing problems.
- Assessed employees through on-site observation and interviews to determine strengths and weaknesses in work performance, methods, and team functions.
- Devised new and improved records management programs to organize and protect data.
- Reviewed established procedures to assess areas in need of improvement.
- Prepared periodic reports on the status of each program initiative including progress updates, challenges encountered, and successes achieved.
Education
Associates - Business
Northern Essex Community College
Haverhill06-2008
Skills
- Data analysis
- Policy development
- Project management
- Program evaluation
- Software implementation
- Cross-functional collaboration
- Report preparation
- Stakeholder engagement
- Training initiatives
- Quality assurance
- Problem solving
- Effective communication
- Attention to detail
- Time management
- Adaptability
- Budget planning
- Strategic planning abilities
- Performance management
- Relationship building
- Team collaboration
- Analytical thinking
Timeline
Supervisory Management and Program Analyst
IRS
01.2022 - Current
Associates - Business
Northern Essex Community College