John Hall
Clovis,CA
Summary
Results-driven Management professional with 20 years of experience in operations, project management, organizational development and team building within diverse industries. Highly adept in planning, coordinating and executing successful production strategies. Track record of improving operational stability, efficiency and profitability. Strong collaborator with senior stakeholders, effectively prioritizing activities, translating business requirements into solutions and achieving defined objectives.
Overview
18
18
years of professional experience
Work History
Director of Fleet Operations
Belknap Pump and Well Drilling
Dinuba, CA
06.2024 - Current
- Developed and managed the fleet budget, including forecasting and tracking expenses.
- Coordinated with vendors to ensure prompt delivery of parts and services.
- Supervised employees to promote optimal productivity in job tasks and duties.
- Conducted research into new technologies that can help optimize fleet operations.
- Supported leadership by delegating assignments and monitoring mechanic performance to ensure timely work completion.
- Supervised scheduling of preventive maintenance activities on all vehicles.
- Oversaw comprehensive maintenance programs for fleet vehicles, ensuring operational efficiency and safety.
Regional Manager
KBS Services
Fresno, California
10.2022 - 04.2024
- Created and maintained relationships with key customers in the region.
- Established goals, objectives, policies, procedures, and standards of performance for all personnel in the region.
- Monitored team progress towards achievement of goals and objectives set forth by executive management.
- Provided mentorship and coaching to staff members throughout the region as needed.
- Managed regional operations including inventory control, staffing levels, logistics, customer service.
Director of Operations
Hdl Companies
Fresno, CA
04.2017 - 07.2021
- Executed performance reviews, delivering coaching and feedback.
- Cultivated and strengthened relationships with customers, vendors and internal stakeholders.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Oversaw financial management activities, including budget management, accounting and payroll.
- Built upon established practice standards to improve operational performance and reduce labor costs.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
- Drove solutions to predominant operations issues by identifying areas of deficiency and performing root-cause analysis.
- Conferred with subordinate managers each day to assess needs and optimize activities.
- Improved morale and management communication by creating employee recognition and rewards practices.
- Assisted in refining procedures, defining best practices and correcting reported audit issues.
- Designed performance metrics to provide traceability through organization and advance tactical and strategic business goals.
Store Manager
Games Workshop
Tacoma, WA
01.2015 - 03.2017
- Improved store status by implementing process improvements and identifying performance gaps for corrective action.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Boosted sales by 45% by cultivating customer rapport and delivering superior customer service.
Recruiter
Army
Lynnwood, WA
07.2011 - 12.2014
- Increased recruiting network by leveraging industry contacts and internet mining resources, including CareerBuilder, Indeed and LinkedIn.
- Communicated duties, compensation, benefits and working conditions to all potential candidates, enabling better understanding of job expectations.
- Planned and executed recruitment events to bring in area candidates.
- Created and maintained strong alliances with local colleges and trade schools to establish trusted relationship and continuous funnel of applicants.
- Led recruitment team and trained, mentored and developed new advisors.
- Trained and mentored newer recruiters in successful strategies for areas such as interviewing and qualifying candidates.
- Shared information about specific training and job opportunities with school representatives, public officials and community liaisons.
- Placed more than 60 candidates annually, including those seeking highly-targeted leadership positions.
- Created targeted enlistment campaigns based on educational, financial, and leadership qualification across recruitment area.
Section Sergeant
Army
Fort Hood, TX
07.2007 - 06.2011
- Assigned and monitored training needs of subordinate staff members to close knowledge and performance gaps.
- Assigned daily tasks and responsibilities to employees and filled out daily work logs.
- Advised commanding officers on weapons operations, capabilities and unforeseen operational problems.
- Oversaw gathering of intelligence and combat information to support troops on ground.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
Education
Some College (No Degree) -
Post University
Waterbury, CTSkills
- Multi-unit operations management
- Policies and procedures implementation
- Solutions development
- High-pressure environments
- Operational efficiency
- Root cause analysis
- Team building
- Strategic planning
Timeline
Director of Fleet Operations
Belknap Pump and Well Drilling
06.2024 - Current
Regional Manager
KBS Services
10.2022 - 04.2024
Director of Operations
Hdl Companies
04.2017 - 07.2021
Store Manager
Games Workshop
01.2015 - 03.2017
Recruiter
Army
07.2011 - 12.2014
Section Sergeant
Army
07.2007 - 06.2011
Some College (No Degree) -
Post University
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