- Enjoy participating in [activity] for overall physical and mental well-being
- Regularly practice mindfulness and meditation for overall wellness
- Passionate about balancing physical health with mental and emotional wellness
- I participate in low-impact exercises to strengthen core muscles
- I participate in various sports activities for physical activity, camaraderie, and personal growth
John Ham
Seffner
Summary
Dynamic and results-driven professional with extensive experience at Wholesale Mattress Center, excelling in route planning and vendor relations. Proven track record of enhancing operational efficiency and fostering positive driver relationships. Skilled in loading and unloading, with a commitment to safety and customer satisfaction. Recognized for consistently meeting tight delivery deadlines.
Overview
16
16
years of professional experience
Work History
Driver, Warehouse Orders
Short and Simple
06.2021 - 04.2025
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Delivered packages to customer doorsteps and business offices.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Expedited deliveries to meet customer deadlines and requirements.
- Verified accuracy of all deliveries against order forms.
- Managed customer inquiries and complaints in polite and professional manner.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Successfully avoided time delivery delays by carefully planning best routes.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
Driver Manager
Wholesale Mattress Center
01.2009 - 05.2021
- Coordinated with drivers to organize timely pickup and delivery.
- Addressed driver communications and provided required data to drivers.
- Counseled drivers on violations of company policy or service standards to improve performance.
- Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Integrated warehouse operations with existing and new business processes.
- Developed and maintained knowledgeable and productive team of employees.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Organized records of vehicles, schedules and completed orders.
- Reviewed and negotiated contracts with carriers to optimize shipping costs.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Promoted brand at industry events and through ongoing networking efforts.
- Negotiated contracts with outside providers and rates for facility leases to minimize costs to company.
- Conducted research to address shipping errors and packaging mistakes.
Education
High School Diploma -
Albertville
Alabama04-2006
Skills
- Loading and unloading
- Order picking
- Vendor relations
- Payment collection
- Heavy lifting
- Vehicle maintenance
- Shipping and receiving
- Truck loading
- Route planning
Interests
Timeline
Driver, Warehouse Orders
Short and Simple
06.2021 - 04.2025
Driver Manager
Wholesale Mattress Center
01.2009 - 05.2021
High School Diploma -
Albertville
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