John Hamilton

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• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.

• Management of complaints was handled by gathering information, identifying, and implementing appropriate resolution, including the planned/required follow-up. All incidents were logged, and incident reports filed according to company policy and procedure.
• Prevention of crimes was possible by immediately reporting all unusual, unauthorized, and illegal activities on the premises.
• Completion and submission of incident reports was done by recording observations and conducting interviews of witnesses.
• Alerting floor security when identification of illegal activities, including cheating and theft were made so that they could resolve issue. All violations and incidents were reported to correct employee command and followed up with detailed documentation.
• Work independently and collaboratively to resolve urgent issues to protect and preserve life and property.

• Responsibilities included:
• Counting, wrapping of coin, conducting inventory count of coin
• Pulling coins from slot machines
• Conducting soft count and stripping money
• Depositing money to the bank