Experienced with data accuracy and efficient information processing. Uses office software and organizational skills to maintain high standards of data management. Track record of reliability and adaptability in fast-paced environments.
Work History
DSP (Direct Support Professional)
3 Years 5 Months
STAR | 02.2023 - 07.2026
Observed client behaviors, identified patterns, and formulated plans to address negative behaviors, enhancing client well-being
Communicated with clients and staff empathetically to ensure timely support of client needs
Analyzed and organized client and facility files, ensuring accuracy and compliance with licensing and HIPAA requirements for successful audits
DSP (Direct Support Professional)
2 Years 7 Months
Sevita | 07.2020 - 02.2023
Interpreted client body language to identify wants and needs, enhancing communication for non-verbal clients
Streamlined organization of client and facility files for easier audits and improved compliance
Developed behavioral strategies based on observations of client behavior to support individualized care
Education
High School Diploma
Port of Los Angeles High School | San Pedro, CA | 06-2016
Skills
Behavioral intervention
Developmental disabilities support
Disabilities support
Autism support
Health monitoring
Data Analysis
Data Analytics
Data Cleaning
Data visualization
Database management
Database querying (BigQuery)
R data management
Microsoft Excel
Pivot tables
Microsoft Office
Microsoft 365 proficiency
Google Workspace
Adobe Photoshop
Project Management
Problem-solving skills
Analysis skills
Analytics
Collaboration
Time Management
Customer service
Client support
Communication
Writing skills
Research
Phone etiquette
Zoom
Slack
Computer literacy
Computer skills
Administrative skills
Environment safety
Employee relations
Spreadsheets
Bookkeeping
QuickBooks Online
Kaggle
Tableau
English
Bookkeeping
Spreadsheets
Zoom
Tableau
Certification
Google Analytics Certification November 2024 to Present