John Hamson
The Woodlands,TX
Summary
Self-motivated Developer adds high level of experience over more than 12 years collaborating and working on multiple web-based projects. Passionate, hardworking coder with penchant for developing customized interfaces that factor in unique demands for accessibility, reachability and security. Organized approach to meeting multiple, concurrent deadlines. Pulls from active knowledge of current technology landscape to promote best practices in web design.
Overview
26
26
years of professional experience
Work History
Founding Engineer
Geode IP
Brooklyn, NY
03.2022 - 08.2023
- Developed positive working relationships with stakeholders to effectively coordinate work activities
- Built front end components using React, and Material Design
- Tested front end components using Cypress.
- Wrote the GraphQL server with Ruby on Rails, Ruby GraphQL
- Implemented User Authentication with Devise, and Role and Group based permission
- Implemented Nylas email integration so any mail inbox could be connected to
- Implemented Microsoft One Drive, and Google Docs so files were accessible.
- Wrote Unit testing in Rspec
- Provided input to team lead regarding areas for process and procedural improvement
- Self Directed and Remote
Senior Web Developer
Monstar Labs
Brooklyn, NY
02.2014 - 03.2022
- Digital Agency for high profile clients on their digital products and services
- Engaged with clients to plan and optimize site issues and queries
- Discussed site and app requirements with clients to produce actionable development plans
- Developed user-friendly web forms with validation and error handling
- Created powerful Content Management Systems to serve as interface for client
- Optimized web applications for speed, scalability and security
- Provided security maintenance and patching on website interface to maintain viability after launch
- Built and maintained for 5 years the Potbelly.com online sandwich ordering platform in React, and Laravel, integrated with LevelUp API
- Developed and supported the New York Post mobile app API in Laravel, provided crucial support at 3-6 AM if there was a production issue.
- Developed the Administration Portal for Otis Elevators elevator control and status application in React
- Developed the Room Management System with McKinsey in Angular.
- Developed front end components for Shake Shack in React
- I used many other technologies such as Node.js, MySQL, Redis, Gatsby, AWS, Contentful while on other projects
Web Developer & System Administrator
IHEG, NBO Tickets, E-S Sports
Northampton, MA
04.2004 - 02.2011
- Single person responsible for 3 companies IT and development needs.
- Multi-tasked across multiple functions and roles to meet deadlines and organizational expectations
- Self directed, responsible and on call 24/7
- Troubleshooted Box Office, and website technical issues
- Developed two event ticketing websites, iheg.com and nbotickets.com
- Developed essports.com
- Developed an email newsletter management system that reached 10K daily readers with customized event listings.
- Build over 12 OpenCart eCommerce for various client pop up stores.
- Managed 30 Windows desktops, 9 Linux and Windows servers, and 8 end user applications.
- Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX, and JSON coding
- Provided security maintenance and patching on website interface to maintain viability after launch
- Oversaw technical issues and troubleshooting requests to resolve user problems
Product Manager
Alliance Software
Washington D.C., DC
11.2003 - 08.2004
- Traveled often to client box offices to provide customization services
- First online ticking integration for The Lincoln Center
- Trained and supported a dozen clients on the ticketing software.
- Learn how to write classic ASP and SQL
- Deployed Windows Remote Desktop servers for remote ticking box offices.
- Developed the home page for Alliance Software
Web Developer
Techiemon
Holyoke, MA
07.2001 - 04.2004
- Coded websites using HTML, CSS, JavaScript, and jQuery languages.
- Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX, and JSON coding.
- Provided front-end website development using WordPress and other editing software.
- Designed customized solutions for proposals to potential customers
- Collaborated on stages of systems development lifecycle from requirement gathering to production releases
- Developed the following websites:
- A shirt design website similar to customink.com
- A mosaic tile designer for Susan Jablon Mosaics
- An event app that used Google Maps, Eventful and Upcoming APIs to map every event in the US, along with embedding every event related YouTube videos.
- Other Wordpress, Joomla, and Concrete5 sites.
System Administrator
Tickets Plus Hawaii
Honolulu, HI
09.1998 - 07.2001
- Setup 40 retail ticketing outlets across the Hawaiian islands
- Extended the limited capabilities of the provided ticketing software by distributing their app on Citrix Metaframe
- Implemented a 50 line dial-up RAS system (integrated modem bank)
- Implemented VPN services for all retail outlets to connect securely
- Provided phone support for all retail outlets
- Setup a call center system of 30 computers to sell tickets
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability
- Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults
- Implemented corrective plans of action for network availability and latency
- Oversaw file system and storage upgrades while safeguarding data integrity and redundancy
- Provisioned new software and hardware for use, following established security policies
- Created nightly jobs for database backups
- Performed software installations and upgrades to UNIX or Windows operating systems
- Attended meetings to deliver status reports to key stakeholders
- Tested software remotely and onsite for server sets to maintain operational readiness
Customer Support Representative
Protix
Madison, WI
11.1997 - 09.1998
- Spent 4 months in KL, Malaysia as supporting the ticketing system for the for the 16th Commonwealth Games
- Fix a modem configuration problem that plagued them for months with dropped connection and interrupted sales.
- Wrote a lot of financial reports and ticket formats
- Performed upgrades to clients systems
- Worked in HP Unix, Telnet
- Resolved customer complaints by distinguishing, prioritizing and reporting technical issues
- Liaised with internal teams to resolve customer concerns, escalate issues and serve as company ambassador
- Participated in ongoing training to learn new products and enhance skills to optimize customer support delivery
- Patched software and installed new versions to eliminate security problems and protect data
- Configured and tested new software and hardware
- Created user accounts and assigned permissions
- Diagnosed and troubleshot hardware, software and network issues
- Maintained servers and systems to keep networks fully operational during peak periods
- Tested new software and hardware prior to deployment
- Configured hardware, devices, and software to set up work stations for employees
Education
High School Diploma -
Waseca Senior High School
Waseca, MN05.1991
Skills
- Software Development
- Web Security
- Interface Design and Implementation
- Software Quality Assurance
- HTML and CSS, Tailwind CSS
- Application Development
- Linux Environments
- Program Testing Software
- Code Validation
- Restful Web Services
- Integrated Development Environments
- Debug Software
- Database Management Software
- Debugging and Troubleshooting
- Scripting Languages: PHP, Python, JavaScript
Timeline
Founding Engineer
Geode IP
03.2022 - 08.2023
Senior Web Developer
Monstar Labs
02.2014 - 03.2022
Web Developer & System Administrator
IHEG, NBO Tickets, E-S Sports
04.2004 - 02.2011
Product Manager
Alliance Software
11.2003 - 08.2004
Web Developer
Techiemon
07.2001 - 04.2004
System Administrator
Tickets Plus Hawaii
09.1998 - 07.2001
Customer Support Representative
Protix
11.1997 - 09.1998
High School Diploma -
Waseca Senior High School
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