John Hardwick
Boynton Beach
Summary
Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Proven track record in policy development and staff training, enhancing operational efficiency. Adept at data analysis and effective communication, driving successful outcomes in complex environments. Committed to fostering client relationships and ensuring quality control.
Overview
14
14
years of professional experience
Work History
Manager
The GEO Group, Inc.
Boca Raton
07.2021 - Current
- Oversight of ACA and PREA accreditation processes for all assigned facilities
- Act as a primary point of contact for compliance staff at all assigned facilities
- Review contracts and contract modifications to assist in the development and/or revision of policies and procedures
- Collaborate with clients to address contract performance related matters
- Conduct site inspections and audit for compliance with ACA and PREA accreditation standards
- Prepare reports detailing audit findings and corrective action plans
- Draft, review, and edit client responses and corrective action plans
- Analyze standards to evaluate and verify compliance with client requirements
- Review and revise company policies, procedures, forms, and audit tools
- Review and edit investigative reports
- Complete special reports and projects as necessary
Detention/Compliance Officer; ACA/Compliance Administrator
The GEO Group, Inc.
Pompano Beach
02.2016 - 07.2021
- Responsible for all functions related to facility ACA compliance
- Oversight of facility QCP to include training, audit review, and development of corrective action
- Develop, implement, review, and revise facility policies and procedures
- Act as primary point of contact with the client’s compliance officer
- Training and oversight of facility compliance manager(s)
- Support security staff in addressing compliance related issues
- Train new staff on applicable policies and the quality control program
- Complete special reports and assume collateral duties as necessary
Law Librarian
The GEO Group, Inc.
Plainfield
03.2013 - 02.2016
- Ensure compliance with corporate requirements and ACA standards
- Conduct both inter and intra-facility audits
- Recommend departmental procedures and regulations
- Supervise library and law library workers
- Prepare and submit special reports
- Edit facility policy and procedure
Thinking For a Change Facilitator
The GEO Group, Inc.
Plainfield
06.2012 - 03.2013
- Coordinate classroom instruction in the areas of career planning and social skill development
- Conduct periodic reviews of curriculum and available resources
- Facilitate educational presentations, group counseling, and individual counseling sessions
- Aid inmates in formulating and developing post-release plans
- Locate and incorporate supplementary course material when necessary
Production/Editorial Assistant Internship
Ballantyne Magazine
Charlotte
02.2012 - 05.2012
- Provide production assistance and administrative support to publisher and other team members
- Effectively coordinate assignments and deadlines with freelance writers, photographers, and editors
- Compose new copy and edit existing copy for grammatical, factual, and punctuation errors
- Facilitate distribution of the publication to local vendors and advertisers
- Participate in weekly editorial and production meetings
- Organize department resources
Education
Bachelor of Arts - Journalism
Indiana University Bloomington
Bloomington, IN05.2011
Skills
- Attention to detail
- Effective communication
- Data analysis and reporting
- Policy development
- Regulatory compliance
- Accreditation management
- Quality control
- Client relationship management
- Problem solving
- Staff training and development
- Microsoft Office Suite
- Adobe Acrobat proficiency
- Database management
Timeline
Manager
The GEO Group, Inc.
07.2021 - Current
Detention/Compliance Officer; ACA/Compliance Administrator
The GEO Group, Inc.
02.2016 - 07.2021
Law Librarian
The GEO Group, Inc.
03.2013 - 02.2016
Thinking For a Change Facilitator
The GEO Group, Inc.
06.2012 - 03.2013
Production/Editorial Assistant Internship
Ballantyne Magazine
02.2012 - 05.2012
Bachelor of Arts - Journalism
Indiana University Bloomington
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