John Harker
Cedar Rapids,Iowa
Summary
Proven track record in enhancing customer satisfaction and sales at Party City through exceptional service and strategic inventory management. Skilled in cash handling and customer engagement, adept at solving complex problems with attention to detail. Demonstrates strong decision-making and a results-driven approach, significantly contributing to team and store performance.
Overview
2
2
years of professional experience
Work History
Grill Associate
University Of Iowa Housing And Dining
01.2024 - 05.2024
- Greeted customers and offered assistance for increased customer satisfaction.
- Provided product price information to customers.
- Took customer orders, and helped to cook their meals
Store Member
Party City
05.2022 - 08.2023
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Enhanced store efficiency through diligent inventory management and accurate stock replenishment.
- Boosted sales with effective product recommendations based on customer needs and preferences.
- Strengthened team collaboration, participating in daily meetings to discuss goals and strategies for improvement.
- Maintained a clean and organized store environment, ensuring optimal shopping experience for customers.
Education
High School Diploma -
Marion High School
Marion, IA05.2023
Bachelor of Arts - Marketing
University of Iowa
Iowa City, IA05.2027
Skills
- Cash Handling
- Customer Engagement
- Customer Service
- Decision-Making
- Attention to Detail
- Complex Problem-Solving
Timeline
Grill Associate
University Of Iowa Housing And Dining
01.2024 - 05.2024
Store Member
Party City
05.2022 - 08.2023
High School Diploma -
Marion High School
Bachelor of Arts - Marketing
University of Iowa
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