John harwood
stuart,Florida
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Mechanical Technician
BoatStoreUSA / Freelance
Stuart, Florida
02.1991 - 08.2024
- Performed preventative maintenance on mechanical equipment and machinery.
- Maintained accurate records of repairs and preventive maintenance activities.
- Researched technical manuals for troubleshooting guidance when necessary.
- Replaced worn or defective parts with new ones.
- Organized spare parts inventory to facilitate quick access during repairs or replacements.
- Attended training sessions for updates on product changes or modifications.
- Diagnosed mechanical problems and determined solutions to correct concerns.
Owner
BoatStoreUSA
Stuart, Florida
01.2005 - 03.2020
- Provided guidance on resolving complex technical issues escalated from frontline staff members.
- Ensured compliance with all applicable laws, regulations and industry standards related to customer service operations.
- Formulated strategies aimed at increasing loyalty among existing customers while attracting new ones.
Boat Sales Consultant
BoatStoreUSA
Stuart, Florida
01.2005 - 03.2020
- Offered technical support during installation of marine electronics equipment.
- Performed routine maintenance tasks on demo boats such as cleaning, waxing, polishing.
- Conducted market research to identify industry trends, competitive pricing, and opportunities for growth.
- Utilized sales strategies to close deals and meet monthly quotas.
- Demonstrated boats in the showroom, dockside, and other locations.
- Assisted customers with selection of appropriate boats based on their needs and budget.
- Developed relationships with potential buyers through follow-up calls and emails.
- Managed entire customer sales process from initial inquiries through demonstrations and sales closings.
Education
High School Diploma -
Suncoast Technical College
Sarasota, FL01-1986
Skills
- Work Order Interpretation
- Hydraulic systems
- Machine Operation
- Pneumatic Systems
- Safety Protocols
- Quality Inspection
- Preventive Maintenance
- Computer-Aided Design
- Mechanical Troubleshooting
- Schematic reading
- Electrical Systems
Certification
- Yamaha Trained
- Mercruiser
- Captain 100 ton
- Pilot
- Scuba
- Yacht Sales
References
References available upon request.
Timeline
Owner
BoatStoreUSA
01.2005 - 03.2020
Boat Sales Consultant
BoatStoreUSA
01.2005 - 03.2020
Mechanical Technician
BoatStoreUSA / Freelance
02.1991 - 08.2024
High School Diploma -
Suncoast Technical College