Summary
Overview
Work History
Education
Skills
Timeline
Generic

John Haspel

Ham Lake,MN

Summary

Technical Security & Operations Executive with over 30 years of experience in leadership roles, specializing in operational excellence and organizational transformation within technology and physical security sectors. Demonstrated success in scaling organizations and optimizing processes to achieve measurable results in dynamic environments. Expertise in aligning teams and technology to meet aggressive growth targets while ensuring operational efficiency. Proven ability to enhance business performance through strategic planning, staff development, and innovative problem-solving.

Overview

19
19
years of professional experience

Work History

Vice President – Operations

SOTERIX SYSTEMS
Dallas, TX
11.2023 - Current
  • Architected and scaled the operational foundation for an AI-driven video computing startup, aligning people, processes, and infrastructure to accelerate market readiness and support revenue growth.
  • Built operational functions across product management, sales operations, supply chain, and customer support, enabling scalability for organizational growth.
  • Recruited and developed a cross-functional team, improving productivity by and execution speed by through clear SOPs and performance KPIs.
  • Implemented product lifecycle management frameworks and standard operating procedures, reducing cycle times for critical deliverables by 30%.
  • Negotiated vendor contracts and logistics partnerships, cutting procurement costs by 15% and improving supply chain resilience.
  • Directed operational readiness for product launches, aligning production, QA, and distribution to meet 100% of go-live deadlines.
  • Established KPI dashboards and business intelligence analytics, enabling executives and investors to make data-driven decisions that improved efficiency.
  • Partnered with off-shore engineering teams to integrate operational capabilities with product roadmaps, Agile development process to reducing go-to-market delays.

Vice President - Program Management Office

INTEGRATED SECURITY TECHNOLOGIES
Herndon, VA
02.2022 - 04.2023
  • Following the merger of Unlimited Technology and Integrated Security Technology, expanded the PMO initiative across the combined organization, implementing standardized processes that improved cross-location project execution speed.
  • Expanded PMO initiative post-merger, implementing project governance frameworks that improved execution speed by 25% across nationwide branches.
  • Launched PMO tools and standardized workflows, reducing project initiation time.
  • Redesigned Sales Admin process, cutting rework by 35%, and improving sales operations cycle time.
  • Delivered executive performance dashboards and monthly scorecards to support strategic decision-making.
  • Streamlined sales-to-closeout processes, improving operational efficiency by 30%.

Director - Program Management Office

INTEGRATED SECURITY TECHNOLOGIES
Herndon, VA
01.2020 - 01.2022
  • Directed development, deployment, and daily operations for strategic Government and Commercial projects, overseeing 15 concurrent initiatives and ensuring 100% compliance with PMO standards.
  • Directed strategic Government and Commercial projects, ensuring 100% compliance with PMO governance.
  • Spearheaded creation of PMO tools and lifecycle processes, improving project delivery speed.
  • Managed $35M portfolio across 6 projects, all delivered on time and on budget.
  • Expanded PMO team by 6 members, increasing delivery capacity.
  • Launched and scaled global partner network from 8 to 95 in 10 months, increasing market penetration in financial and Insurance verticals in the US and UK.

Director - Technology Programs

ONCAM GRANDEYE
Billerica, MA
07.2017 - 01.2020
  • Directed development, deployment, and daily operations of Integration Partner, A&E/Consultant, and Technology Alliance Programs, overseeing product management for camera applications, firmware, and mobile apps that supported increased revenue growth.
  • Directed technology partnership programs and product management for camera applications, firmware, and mobile apps.
  • Implemented Agile development methodology, reducing product development cycle times by 25%.
  • Launched multi-tiered Integration Program, increasing partner engagement by 55% and expansion into new markets.
  • Developed A&E/Consultant program, delivering targeted training to professionals, boosting adoption by 50%.
  • Established Technology Alliance program with 13 strategic partners, delivering joint solutions worth $11M.

Senior Director - Product Management/Global Training

AVIGILON CORPORATION
Dallas, TX
01.2014 - 04.2017
  • Led $300M CAD product portfolio, expanding team from 6 to 14 and delivering 12 new products that increased revenue by 19%.
  • Optimized pricing and margins, boosting gross profit by 14%.
  • Directed localization of marketing and product materials in 15 languages and training in 7 languages, enabling entry into 5 new markets.
  • Directed global training operations, delivering 150+ training sessions annually to employees and partners, improving product adoption and reducing support costs by 15%.
  • Opened and equipped training facilities in 4 countries, increasing training capacity by 200% and reducing travel costs.
  • Launched global new hire program, reducing onboarding travel costs annually and cutting new hire ramp-up time.
  • Implemented online localized certification programs, certifying 100s of partners globally.

Director - Technical Services

NEXT LEVEL SECURITY SYSTEMS, INC.
Carlsbad, CA
08.2010 - 01.2014
  • Led system engineering, training, and customer service initiatives, achieving 90% customer satisfaction and securing new accounts with Bank of America, Google, and Macy’s worth $20M+ in annual revenue.
  • Built Advisory Sales Engineer team, increasing partner collaboration and driving year-over-year revenue growth.
  • Negotiated vendor contracts for online certification training, generating $150K in annual revenue and reducing content development costs by 15%.
  • Implemented Salesforce.com and Desk CRM, doubling pipeline conversion rate and reducing sales cycle length by 20%.
  • Served as SME for multiple security platforms, providing technical guidance that supported $10M in closed sales opportunities.

System Engineering Manager

CISCO SYSTEMS, INC.
San Jose, CA
04.2006 - 08.2010
  • Managed 15-member System Engineering team supporting U.S. and international initiatives, delivering successful deployments and contributing $25M+ in annual revenue.
  • Increased sales from $2M to $35M in 3 years through targeted technical training.
  • Led $100M Harrah’s Entertainment deployment, converting all properties to Cisco video and access control systems 11 days ahead of schedule.
  • Delivered technical field support for critical CAP account, resolving 30% of issues on first contact and maintaining uptime above 98%.
  • Partnered with executives to set organizational goals, resulting improvement in operational KPIs year-over-year.

Education

Associate of Science -

Anoka-Ramsey College
Coon Rapids, MN

Skills

  • Operational strategy and P&L oversight
  • Organizational transformation
  • Revenue growth and process optimization
  • Cross-functional leadership
  • Strategic partnerships and supply chain management
  • KPI and performance analytics
  • Global operations

Timeline

Vice President – Operations

SOTERIX SYSTEMS
11.2023 - Current

Vice President - Program Management Office

INTEGRATED SECURITY TECHNOLOGIES
02.2022 - 04.2023

Director - Program Management Office

INTEGRATED SECURITY TECHNOLOGIES
01.2020 - 01.2022

Director - Technology Programs

ONCAM GRANDEYE
07.2017 - 01.2020

Senior Director - Product Management/Global Training

AVIGILON CORPORATION
01.2014 - 04.2017

Director - Technical Services

NEXT LEVEL SECURITY SYSTEMS, INC.
08.2010 - 01.2014

System Engineering Manager

CISCO SYSTEMS, INC.
04.2006 - 08.2010

Associate of Science -

Anoka-Ramsey College

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