Energetic and adaptable professional with strong leadership and organizational skills. Understands business operations and financial management, with expertise in strategic planning and team coordination. Committed to driving growth and efficiency while fostering positive workplace culture.
Overview
17
17
years of professional experience
Work History
General Manager
Herbert Roofing and Insulation
12.2024 - 01.2025
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Production Manager
Herbert Roofing and Insulation
10.2023 - 12.2024
Resolved issues quickly to maintain productivity goals.
Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
Managed continuous improvement initiatives to drive gains in quality, flow, and output.
Collaborated with cross-functional teams to ensure timely delivery of high-quality products according to customer requirements.
Owner
JEH Custom Homes
03.2018 - 10.2023
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Expanded client base through targeted networking initiatives, resulting in increased sales opportunities.
Promoted business via social media to generate leads and maximize brand identity.
Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
Developed strategic partnerships with suppliers, negotiating favorable terms to control costs and improve product offerings.
Implemented cost-saving measures without compromising on product or service quality.
Demonstrated versatility in tackling various types of house remodeling projects, showcasing adaptability and skill across different tasks.
Managed subcontractors efficiently to ensure timely completion of projects while maintaining high quality workmanship.
Troubleshot issues that arose during the remodeling process, implementing effective solutions while minimizing project delays.
Property Maintenance Worker
Presbyterian Villages Of Michigan Foundation
06.2015 - 03.2018
Collaborated with fellow maintenance workers to complete larger projects efficiently and effectively, fostering a positive team atmosphere.
Improved property curb appeal by performing regular landscaping tasks, including mowing lawns, trimming hedges, and planting flowers.
Performed seasonal maintenance tasks like snow removal or gutter cleaning to keep properties safe and functional throughout the year.
Reduced repair costs by identifying and fixing minor issues before they escalated into larger problems.
Coordinated successful unit turnovers between leases by quickly completing necessary repairs and cleaning tasks within tight deadlines.
Conducted routine inspections of properties to identify potential hazards and necessary repairs.
Accomplished multiple tasks within established timeframes.
Planned, designed, and scheduled phases for large projects.
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Medical Logistics Specialist
United States Army
01.2008 - 04.2012
Maintained regulatory compliance by staying updated on relevant laws, policies, and best practices within the field of healthcare logistics.
Streamlined the procurement process for medical supplies, resulting in reduced costs and increased efficiency.
Implemented preventative maintenance schedules for critical equipment, ensuring optimal performance and reducing instances of costly repairs or downtime.
Spearheaded staff training initiatives on proper handling, storage, and disposal techniques for hazardous materials and bio-waste products.
Assisted in the development of annual budgets related to medical logistics operations, effectively allocating resources to meet organizational needs without compromising quality standards.
Enhanced patient care by ensuring timely delivery of essential medical equipment to healthcare providers.
Registered Behavior Technician at Mary Free Bed at Covenant’s Center for AutismRegistered Behavior Technician at Mary Free Bed at Covenant’s Center for Autism