Summary
Overview
Work History
Education
Skills
Timeline
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John Hayes

Avon,IN

Summary

Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management. Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.

Overview

5
5
years of professional experience

Work History

Team Lead/Supervisor of Operations

CEVA Logistics Inc.
Plainfield, IN
03.2021 - 09.2023
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
  • Monitored team performance against targets, taking corrective action where necessary.
  • Resolved escalated customer complaints or queries promptly and efficiently.
  • Developed strategies to increase team productivity and improve customer service levels.
  • Trained new staff in relevant processes and procedures.
  • Ensured compliance with company policies and procedures throughout the team.

Education

High School Diploma -

Arlington High School
Indianapolis, IN
06-1981

Skills

  • Production Monitoring
  • Schedule Management
  • Performance monitoring
  • Regulatory Compliance

Timeline

Team Lead/Supervisor of Operations

CEVA Logistics Inc.
03.2021 - 09.2023

High School Diploma -

Arlington High School

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John Hayes