- Volunteering
- Outdoor Recreation
- Music
- I like working with my hands and fixing things
- I enjoy helping others and giving back to the community
- DIY and Home Improvement
- Enjoy participating in [activity] for overall physical and mental well-being
- Team Sports
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- Volunteer Work
John Hayes
St. Louis, MO,Missouri
Overview
25
25
years of professional experience
Work History
Prep Work and Cooking Assistant
Dave's World Famous
Town And Country, MO
06.2022 - 06.2024
- Chopped vegetables, butchered meats and whisked sauces to prep food for service.
- Performed various sanitation methods to maintain safe, secure and clean kitchen.
- Rotated stock and conducted inventory of food items and supplies to determine purchase needs.
- Developed strong multitasking skills while proficiently handling multiple orders during peak hours.
- Supported fellow kitchen staff with timely preparation of ingredients, fostering a collaborative work environment.
Delivery Driver/Warehouse Worker
RSI Kitchen and Bath
Rock Hill, MO,
06.1999 - 06.2018
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Expedited deliveries to meet customer deadlines and requirements.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
- Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
- Contributed to environmental sustainability by following eco-friendly driving practices.
- Increased route efficiency, enabling more deliveries per shift by meticulously planning and following optimized paths.
- Supported operational efficiency by accurately completing delivery paperwork and timely reporting.
- Enhanced team knowledge by sharing best practices for navigation and time management.
- Facilitated smooth delivery process, ensuring all packages were securely and neatly organized within vehicle.
- Enhanced customer trust by providing courteous and professional service during deliveries.
- Fostered strong relationships with customers, leading to increased loyalty and repeat business.
- Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
- Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.
- Supported positive customer experience by resolving delivery issues promptly and effectively.
- Demonstrated flexibility by covering additional routes as needed, supporting team workload balance.
- Improved delivery accuracy by diligently checking orders before departure.
- Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.
Education
Webster Groves High School
Webster Groves, MO.Interests
Timeline
Prep Work and Cooking Assistant
Dave's World Famous
06.2022 - 06.2024
Delivery Driver/Warehouse Worker
RSI Kitchen and Bath
06.1999 - 06.2018
Webster Groves High School