John Hays
Jackson,KY
Summary
Driven and adaptable professional with a solid foundation in patient management and analytical skills honed at Addiction Recovery Care. Demonstrates exceptional problem-solving abilities and interpersonal communication and maintaining high standards of professionalism. Detail-oriented Medical Intern collaborating with professionals to execute safe and effective health care. Articulate communicator skillfully handling sensitive issues with patients from various backgrounds.
Overview
2
2
years of professional experience
Work History
Medical Intern
ARC Center
Bardstown, KY
10.2024 - Current
- Collaborated with other healthcare professionals to provide comprehensive patient care.
- Provided support services, such as scheduling appointments for patients.
- Organized medical records and documents for review by a supervisor.
- Directed and delegated workflow of nurses and residents.
- Improved patients' well-being by advising on medical and lifestyle issues impacting current health.
- Shadowed medical specialists through rotation, working with different departments.
Call Center Representative
SYKES
Chavies, KY
12.2022 - 07.2023
- Performed follow-up calls as necessary to ensure a satisfactory resolution of customer inquiries.
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Promoted high customer satisfaction by resolving problems with knowledgeable, and friendly service.
- Strengthened customer retention by offering discount options.
- Processed orders, forms, applications, and requests accurately and efficiently.
Education
Peer Support Specialist - General Studies
Millard College
Louisa, KY04-2025
Some College (No Degree) - Biology
University of Kentucky
Lexington, KYSkills
- Patient management
- Analytical skills
- Team building
- Professional demeanor
- Adaptability and flexibility
- Adaptability
- Multitasking
- Reliability
- Interpersonal communication
- Documentation and reporting
Timeline
Medical Intern
ARC Center
10.2024 - Current
Call Center Representative
SYKES
12.2022 - 07.2023
Peer Support Specialist - General Studies
Millard College
Some College (No Degree) - Biology
University of Kentucky
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