John Hays
Coeur D'Alene,ID
Summary
I have experience in retail and client service. I am good at understanding customer needs, and delivering personalized recommendations. i pay close attention to detail, and i have a passion for jewelry and gemstones. I am currently a landscaper with a strong work ethic, and extensive knowledge in horticulture. I am now working at Ruseler Landscaping. I enjoy working with my hands in the elements. I work on residential, and commercial real estate in downtown Coeur D'Alene with a large number of clients on or near the lake. I enjoy collaborating with a team. I always strive to deliver excellent customer service, and client satisfaction through communication, and attention to detail. I take pride in aesthetics, craftsmanship, and helping people find pieces that suit their personality. I have spent countless hours hands on with a variety of metals and stones. I would be excited to apply strong customer service skills, attention to detail, and product knowledge to a jewelry sales role.
Overview
3
3
years of professional experience
Work History
Landscaper
Ruseler Landscaping
Coeur D'Alene, ID
07.2025 - Current
- Coordinated with other landscaping professionals to improve outdoor areas.
- Communicated with gardeners to plan and design outdoor spaces.
- Selling and pitching landscaping services to potential or existing clients.
- Installed lights on roof tops, sprinklers and other outdoor features.
- Drove company trucks to haul equipment.
- Maintained gardening tools by replacing blades and fluids.
- Familiar with a variety of hand tools.
- Inspected for pests, weeds and diseases.
- Used various fertilizing, and herbicide methods to improve lawns following safety standards.
- Educated employees and members of public on plant biology and health.
Jewelry Sales, and General Helper
Cisco's Gallery - Sam Kennedy
Coeur D'Alene,ID
09.2023 - Current
- Pricing and sourcing jewelry, and gemstones.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Drove company trucks carrying materials and equipment from store to clients.
- Loaded, unloaded and identified building materials, machinery, and tools to distribute tools to appropriate locations.
- Kept work areas clean and organized.
- Prepared new construction sites by digging, moving dirt, or compacting space.
- Operated variety of power tools and hand tools.
Sales Associate/Cashier
Lowe's
Coeur D'Alene, ID
02.2025 - 07.2025
- Greeted customers entering store and helped determine their needs.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Managed efficient cash register operations.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Organized racks and merchandised shelves to maintain store visual appeal, engage customers, and promote specific products.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care
- Helped customers locate products and checked store system for merchandise at other sites.
- Worked flexible schedule and extra shifts to meet business needs.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Greenhouse Nursery Worker
Summit Sprouts - Hunter Kennedy
Hayden, ID
09.2023 - 03.2025
- Greeting customers with enthusiasm as they walked in.
- Assisted customers with finding requested plants and flowers.
- Assembled and maintained greenhouses and other structures.
- Received shipments, and unloaded trucks.
- Operated as a team, and communicated together to figure out problems.
- Planted, cultivated and harvested various types of trees, shrubs, and plants.
- Diagnosed and treated pest and disease problems in plants, shrubs and trees.
- Keeping plants alive in various weather conditions using specific techniques for each plant species.
- Being dependable, taking shifts when people cant make it to work, and working weekends when no one wants to work at the greenhouse.
Education
High School Diploma -
Selkirk Highschool
Ione, WASkills
- Excellent communication
- Sales expertise
- Exceptional customer service
- Responsible and punctual
- Adaptability and flexibility
- Maintaining equipment
- Using hand tools
- Passion for jewelry
- Merchandising products, and product knowledge
- Commercial landscaping, and residential maintenance
- Landscape design softscape, hardscape, and irrigation
Timeline
Landscaper
Ruseler Landscaping
07.2025 - Current
Sales Associate/Cashier
Lowe's
02.2025 - 07.2025
Jewelry Sales, and General Helper
Cisco's Gallery - Sam Kennedy
09.2023 - Current
Greenhouse Nursery Worker
Summit Sprouts - Hunter Kennedy
09.2023 - 03.2025
High School Diploma -
Selkirk Highschool