John Heaps
Ogden,UT
Summary
Dependable Warehouse professional with excellent time management, equipment operation and teamwork abilities. Knowledgeable about OSHA requirements and general safety practices. Driven to improve efficiency and quality by adhering to company procedures.
Overview
4
4
years of professional experience
Work History
Store Manager
Gourmet Vapor
Ogden, UT
02.2024 - Current
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Delegated work to staff, setting priorities and goals.
- Managed daily banking activities such as deposits and withdrawals.
- Planned special promotions or discounts based on market trends.
- Recruited, trained and supervised new employees.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
T3 Inbound Process Assistant
Amazon
Salt Lake City, UT
03.2023 - 11.2023
- Identified defective, incorrect or missing merchandise and promptly remedied inventory mistakes.
- Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
- Assigned tasks to associates to fit skill levels and maximize team performance.
Warehouse Associate
Amazon
Salt Lake City, UT
07.2021 - 02.2023
- Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Reviewed inventory sheet against shipments received and alerted manager of discrepancies.
- Kept workstations and pallet areas neat and tidy to maintain safe work environment.
- Operated forklifts to fill or empty overhead spaces.
T3 Seasonal Learning Trainer
Amazon
Salt Lake City, UT
11.2022 - 01.2023
- Conducted employee training sessions for process-specific tasks.
- Monitored, evaluated and recorded training activities.
- Explained goals and expectations required of trainees.
- Demonstrated safety procedures in action by showing proper use of warehouse equipment.
- Monitored work of warehouse personnel to enforce adherence to SOPs and training standards.
Utility Locator
Stake Center Locating
Layton, UT
10.2020 - 07.2021
- Used paint, flags and other methods to communicate utility information to excavators and other appropriate personnel.
- Responded to emergency situations quickly that arose following illegal excavations and provided effective remediation.
- Filled out daily paperwork based on locations and findings for Stake Center.
- Used tools, equipment and vehicles to avoid injuries and mishaps.
Education
High School Diploma -
Ben Lomond High School
Ogden, UT04.2020
Some College (No Degree) - AM STEM 1&2
Ogden-Weber Applied Technology College
Ogden, UTSkills
- Product verification
- Freight labeling
- Microsoft Excel
- Microsoft Word
- Invoice verification
- Forklifts
- Class Lecturing
- Job Skill Building
- Orientation and Onboarding
Timeline
Store Manager
Gourmet Vapor
02.2024 - Current
T3 Inbound Process Assistant
Amazon
03.2023 - 11.2023
T3 Seasonal Learning Trainer
Amazon
11.2022 - 01.2023
Warehouse Associate
Amazon
07.2021 - 02.2023
Utility Locator
Stake Center Locating
10.2020 - 07.2021
High School Diploma -
Ben Lomond High School
Some College (No Degree) - AM STEM 1&2
Ogden-Weber Applied Technology College