Results-driven Representative known for productivity and efficiently completing tasks. Skilled in client communication, problem resolution, and process optimization. Excel in negotiation, strategy development, and customer relationship management. Leverage active listening, empathy, and persuasive speaking to achieve objectives and exceed goals.
Overview
11
11
years of professional experience
Work History
Two Star Representative
Three international
Salt Lake City, Utah
07.2024 - Current
Developed and maintained project plans, timelines, and budgets.
Communicated effectively with stakeholders to ensure project goals are met on time and within budget.
Drove continuous improvement of project delivery process by providing strong leadership.
Created team objectives and roles with specific goals outlined for each individual.
Participated in cross-functional teams responsible for developing innovative solutions for complex problems.
Managed email lists using a CRM system.
Created graphical illustrations to share market research insights.
Sourced marketing data from existing sources, keeping costs down and diversifying streams for maximum usefulness.
Organized promotional events such as webinars, conferences, and trade shows.
Developed content and promotional materials for various campaigns.
Prepared presentations summarizing research findings.
Truck Driver
Cemak Trucking
Long Beach, 3252 E 70th St
09.2022 - Current
Ensured deliveries were on time by following designated routes and adhering to traffic laws.
Communicated with dispatchers regarding pickup and delivery times.
Participated in training sessions related to defensive driving techniques, new technologies used in trucks and trailers, accident prevention methods.
Performed daily pre-trip and post-trip inspections on vehicles to ensure safe operation on the roadways.
Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
Transported goods to and from specified destinations in accordance with delivery schedules.
Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
Responded promptly to emergency situations including inclement weather conditions or traffic delays while remaining calm under pressure.
Complied with DOT requirements for background checks prior to operating a CMV.
Established relationships with agency representatives to complete towing jobs efficiently and according to procedures.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
Operated a variety of machinery and tools safely and efficiently.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Armed Security Officer
Platt Security Inc
Signal Hill, California
08.2018 - 12.2020
Composed reports detailing incidents including theft, unauthorized access violations, and other irregularities to assist in legal actions.
Communicating with customers and management while enforcing policies, rules and procedures at site
Cut down on site issues such as theft and vandalism through consistent surveillance via CCTV.
Responding to and thoroughly investigating all reported incidents to protect company assets
Collaborating with local law enforcement agencies to support criminal investigations
Inspecting premises for property value, wrote incident reports and translated investigations and interrogations with non-English-speaking persons
Delivering medical aid to individuals in distress to prevent deterioration prior to arrival of paramedics
Supervising a team of 50 guards
Monitoring building access and identifying all officials and employees before authorizing entrance
Global Marketing
Jeunesse Global
Los Angeles, CA
04.2014 - 01.2019
Managed contract negotiations with all potential clients.
Generated routine reports for daily, weekly, and monthly reviews.
Understanding and promoting company sales programs
Promoted services through direct consultations with potential clients.
Learn how new products work and how to troubleshoot issues with customers
Assist other team members with sales and prospecting
Creating and giving presentations and or seminars in a timely manner
Led weekly sessions focused on team training.
Hosting weekly team meetings
Selling company products and services to potential clients
Creating action plans and strategies to identify and create new potential customers and sales
Engage in various marketing events, including networking gatherings.
Maintained high standards of public presentation.
Personal Fitness Trainer/Gym Manager
Gym@hayden
Los Angeles, California
11.2014 - 06.2018
Conducted training sessions tailored to clients aiming to enhance fitness levels, achieve weight loss goals, and prepare for competitions.
Created adaptable fitness programs to ensure safety in both gym and home settings.
Give clients ample notice if you need to change appointment times and respond quickly to clients who must change their schedules
Talk to members of the gym about their goals and introduce them to our personal training packages
Managed regular payment collection from clients.
Implemented fitness programs for injury prevention.
Providing information or resources on general fitness and health issues
Built and continually expanded knowledge and expertise on latest fitness trends and programs and kept class content fresh and interesting.
Listened to class members and customers and adapted class content and instructions to meet needs and enhance fitness and engagement.
Explained and demonstrated fitness and conditioning techniques and movements.
Arranged motivational exercise programs to promote healthy lifestyle choices.
Coordinated special events such as boot camps or outdoor activities for additional motivation.
Assisted clients with developing reasonable diets and nutritional guidelines.