Summary
Overview
Work History
Education
Skills
References
Timeline
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John Heath

San Pedro,CA

Summary

Results-driven Representative known for productivity and efficiently completing tasks. Skilled in client communication, problem resolution, and process optimization. Excel in negotiation, strategy development, and customer relationship management. Leverage active listening, empathy, and persuasive speaking to achieve objectives and exceed goals.

Overview

11
11
years of professional experience

Work History

Two Star Representative

Three international
Salt Lake City, Utah
07.2024 - Current
  • Developed and maintained project plans, timelines, and budgets.
  • Communicated effectively with stakeholders to ensure project goals are met on time and within budget.
  • Drove continuous improvement of project delivery process by providing strong leadership.
  • Created team objectives and roles with specific goals outlined for each individual.
  • Participated in cross-functional teams responsible for developing innovative solutions for complex problems.
  • Managed email lists using a CRM system.
  • Created graphical illustrations to share market research insights.
  • Sourced marketing data from existing sources, keeping costs down and diversifying streams for maximum usefulness.
  • Organized promotional events such as webinars, conferences, and trade shows.
  • Developed content and promotional materials for various campaigns.
  • Prepared presentations summarizing research findings.

Truck Driver

Cemak Trucking
Long Beach, 3252 E 70th St
09.2022 - Current
  • Ensured deliveries were on time by following designated routes and adhering to traffic laws.
  • Communicated with dispatchers regarding pickup and delivery times.
  • Participated in training sessions related to defensive driving techniques, new technologies used in trucks and trailers, accident prevention methods.
  • Performed daily pre-trip and post-trip inspections on vehicles to ensure safe operation on the roadways.
  • Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
  • Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Transported goods to and from specified destinations in accordance with delivery schedules.
  • Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
  • Responded promptly to emergency situations including inclement weather conditions or traffic delays while remaining calm under pressure.
  • Complied with DOT requirements for background checks prior to operating a CMV.
  • Established relationships with agency representatives to complete towing jobs efficiently and according to procedures.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
  • Operated a variety of machinery and tools safely and efficiently.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Armed Security Officer

Platt Security Inc
Signal Hill, California
08.2018 - 12.2020
  • Composed reports detailing incidents including theft, unauthorized access violations, and other irregularities to assist in legal actions.
  • Communicating with customers and management while enforcing policies, rules and procedures at site
  • Cut down on site issues such as theft and vandalism through consistent surveillance via CCTV.
  • Responding to and thoroughly investigating all reported incidents to protect company assets
  • Collaborating with local law enforcement agencies to support criminal investigations
  • Inspecting premises for property value, wrote incident reports and translated investigations and interrogations with non-English-speaking persons
  • Delivering medical aid to individuals in distress to prevent deterioration prior to arrival of paramedics
  • Supervising a team of 50 guards
  • Monitoring building access and identifying all officials and employees before authorizing entrance

Global Marketing

Jeunesse Global
Los Angeles, CA
04.2014 - 01.2019
  • Managed contract negotiations with all potential clients.
  • Generated routine reports for daily, weekly, and monthly reviews.
  • Understanding and promoting company sales programs
  • Promoted services through direct consultations with potential clients.
  • Learn how new products work and how to troubleshoot issues with customers
  • Assist other team members with sales and prospecting
  • Creating and giving presentations and or seminars in a timely manner
  • Led weekly sessions focused on team training.
  • Hosting weekly team meetings
  • Selling company products and services to potential clients
  • Creating action plans and strategies to identify and create new potential customers and sales
  • Engage in various marketing events, including networking gatherings.
  • Maintained high standards of public presentation.

Personal Fitness Trainer/Gym Manager

Gym@hayden
Los Angeles, California
11.2014 - 06.2018
  • Conducted training sessions tailored to clients aiming to enhance fitness levels, achieve weight loss goals, and prepare for competitions.
  • Created adaptable fitness programs to ensure safety in both gym and home settings.
  • Give clients ample notice if you need to change appointment times and respond quickly to clients who must change their schedules
  • Talk to members of the gym about their goals and introduce them to our personal training packages
  • Managed regular payment collection from clients.
  • Implemented fitness programs for injury prevention.
  • Providing information or resources on general fitness and health issues
  • Built and continually expanded knowledge and expertise on latest fitness trends and programs and kept class content fresh and interesting.
  • Listened to class members and customers and adapted class content and instructions to meet needs and enhance fitness and engagement.
  • Explained and demonstrated fitness and conditioning techniques and movements.
  • Arranged motivational exercise programs to promote healthy lifestyle choices.
  • Coordinated special events such as boot camps or outdoor activities for additional motivation.
  • Assisted clients with developing reasonable diets and nutritional guidelines.

Education

High School Diploma -

North High School
Torrance, CA
09-2012

Business Administration

El Camino College
Torrance, CA4

Skills

  • Sales Proposal Development
  • Project management
  • Solution-Oriented Sales Approach
  • Prospecting
  • Building Professional Connections
  • Customer Relationship Management
  • Strategic account development and management
  • Volunteer Participation
  • Coordinating paperwork
  • Client Training Programs
  • Influential Communication
  • First aid and CPR certified
  • Critical Thinking in Investigations
  • Observant
  • Clear and Concise Reporting
  • Customer Relations
  • Individualized Training Programs
  • Problem-solving aptitude
  • Adaptability

References

References available upon request.

Timeline

Two Star Representative

Three international
07.2024 - Current

Truck Driver

Cemak Trucking
09.2022 - Current

Armed Security Officer

Platt Security Inc
08.2018 - 12.2020

Personal Fitness Trainer/Gym Manager

Gym@hayden
11.2014 - 06.2018

Global Marketing

Jeunesse Global
04.2014 - 01.2019

High School Diploma -

North High School

Business Administration

El Camino College
John Heath