Summary

Overview

Work History

Education

Skills

Timeline

John Heise

Everett

Summary

Dynamic and dedicated Deli Cashier at Angel of the Winds Casino Resort, recognized for exceptional customer service and food safety expertise. Leveraged strong communication skills to enhance customer loyalty and trained new staff, contributing to improved sales through effective suggestive selling techniques. Reliable and punctual, committed to maintaining high standards in a fast-paced environment.

Overview

2

2

years of professional experience

Work History

Deli Cashier

Angel of the Winds Casino Resort

08.2023 - Current

Balanced multiple responsibilities during busy periods including cashiering, preparing orders, restocking supplies, cleaning my sections, and keeping my area orderly and neat
Ensured food safety, adhering to proper storage and handling procedures.
Maximized customer loyalty by remembering preferences and engaging in friendly conversations during transactions.
Maintained accurate cash register transactions, minimizing discrepancies and ensuring financial integrity.
Managed time wisely to complete tasks quickly while still providing attentive service to customers.
Helped train new employees on deli procedures and best practices for high-quality performance.
Improved sales with suggestive selling techniques and knowledge of deli products.
Provided exceptional service, addressing customer inquiries and resolving issues promptly.

Education

Everett High School

Everett, WA

Skills

Customer service
Patience and empathy
Reliability and punctuality
Food safety knowledge
POS system proficiency
Strong work ethic
Honesty and integrity

Heavy lifting
Cash handling
Hospitality service expertise
Menu memorization
Effective customer communication
Fast learner

Timeline

Deli Cashier

Angel of the Winds Casino Resort

08.2023 - Current

Everett High School