Summary
Overview
Work History
Education
Skills
Certification
Board Memberships
Professional Details
Timeline
Generic

John Heisler

Erie,CO

Summary

More than 15 years of combined Sales, Sales Management and Operations Management experience in the Financial Services industry providing leadership, initiative, organization, and direction in the following areas: Mortgage Banking; Branch Banking, and Business Banking background Credit analysis for proper underwriting decision Experience building and maintaining long term relationships with clients. Advising clients on their customer journey

Overview

15
15
years of professional experience
1
1
Certification

Work History

Commercial Relationship Manager II

First Interstate Bank
01.2022 - 01.2023
  • I served as the account executive for new and existing complex clients
  • I was responsible for managing and growing a portfolio of over $50MM in loans outstanding as well as an additional $40MM in deposits
  • Additionally, I developed a comprehensive understanding of the client’s needs based on relationship reviews and personal meetings
  • This resulted in retaining my clients while deepening their relationship with the bank by cross-selling products which would either save them time or money
  • I was also responsible for the initial financial analysis as well as the loan write ups before presenting the loan request to underwriting
  • Another task I have extensive experience in is managing the monthly/annual financial reporting of my clients and ensuring that they are adhering to covenants required in their loan agreements
  • I initiated and developed new business through outside business development activities as well as fostering referral relationships within the bank.

Mortgage Banker

US Bank
01.2016 - 01.2022
  • I originated residential mortgages from various sources and produce high quality loans
  • This includes recommending the best mortgage loan based on my client’s needs to ensure compliance and maximum customer satisfaction
  • I also conducted a preliminary underwriting review, submitted the file to underwriting and follow up through closure
  • I increased loan closure production 20% year over year by consistently growing my referral network from centers of influence, previous clients, and internal partners
  • Additionally, I maintained an approval rate over 90% on loan applications.

Branch Manager 6

US Bank/Wells Fargo
01.2011 - 01.2016
  • As the Multi-Site Branch Manager, I led two branches
  • Combined myself and staff were responsible for the retention and growth of a $150 million portfolio
  • With a goal of exceeding a 10% growth rate annually, I provided regular coaching, development, mentoring, and training to maximize each interaction with our customers and non-customers to identify opportunities that each client may have to deepen their relationship with the bank
  • Another very large focus of my position is the growth around our Small Business Portfolio
  • I facilitated six business meetings weekly to either convert a small business to the Bank or further their relationship within the Bank if they are an existing client
  • Our focus is all encompassing deposits, loans, payment solutions, and cash management products
  • Some of my accomplishments are: Coached bankers to Stars of Excellence (Multiple winners) Quarterly Pinnacled the branches I managed (Multiple quarters) Annual Pinnacle winner Built strong partner relationships with Business Bankers, Mortgage Bankers, Merchant Sales Representatives, and Financial Advisors Facilitated the advancement of many of my direct reports

Business Banking Officer

Centennial Lending
01.2008 - 01.2011
  • I developed and managed midsize to large client relationships to include all types of business banking lending, deposit products, and services to maximize long-term satisfaction through cross-selling efforts and satisfy customer’s financial needs
  • I fostered referral relationships with commercial brokers and bank partners.

Education

Bachelor of Arts Degree in Finance -

Colorado State University

Skills

  • Extensive knowledge of loan, deposit, and treasury management products
  • Financial statement analysis to ensure proper credit decision
  • Write ups of loan proposals for credit approval
  • Relationship Management
  • Portfolio Growth
  • Follow up with customers to ensure all needs have been met
  • Solution Management
  • New Business Development
  • Product Recommendations
  • Relationship Building

Certification

Life and Health Insurance Licensed (Previously)

Board Memberships

  • Mountain View Fire Protection District (Previous)
  • Denver Development Network (Previous)

Professional Details

  • Commercial Relationship Manager, I served as the account executive for new and existing complex clients. I was responsible for managing and growing a portfolio of over $50MM in loans outstanding as well as an additional $40MM in deposits. Additionally, I developed a comprehensive understanding of the client’s needs based on relationship reviews and personal meetings. This resulted in retaining my clients while deepening their relationship with the bank by cross-selling products which would either save them time or money. I was also responsible for the initial financial analysis as well as the loan write ups before presenting the loan request to underwriting. Another task I have extensive experience in is managing the monthly/annual financial reporting of my clients and ensuring that they are adhering to covenants required in their loan agreements. I initiated and developed new business through outside business development activities as well as fostering referral relationships within the bank.
  • Mortgage Banker, I originated residential mortgages from various sources and produce high quality loans. This includes recommending the best mortgage loan based on my client’s needs to ensure compliance and maximum customer satisfaction. I also conducted a preliminary underwriting review, submitted the file to underwriting and follow up through closure. I increased loan closure production 20% year over year by consistently growing my referral network from centers of influence, previous clients, and internal partners. Additionally, I maintained an approval rate over 90% on loan applications.
  • Branch Manager 6, As the Multi-Site Branch Manager, I led two branches. Combined myself and staff were responsible for the retention and growth of a $150 million portfolio. With a goal of exceeding a 10% growth rate annually, I provided regular coaching, development, mentoring, and training to maximize each interaction with our customers and non-customers to identify opportunities that each client may have to deepen their relationship with the bank. Another very large focus of my position is the growth around our Small Business Portfolio. I facilitated six business meetings weekly to either convert a small business to the Bank or further their relationship within the Bank if they are an existing client. Our focus is all encompassing deposits, loans, payment solutions, and cash management products. Some of my accomplishments are: Coached bankers to Stars of Excellence (Multiple winners) Quarterly Pinnacled the branches I managed (Multiple quarters) Annual Pinnacle winner Built strong partner relationships with Business Bankers, Mortgage Bankers, Merchant Sales Representatives, and Financial Advisors Facilitated the advancement of many of my direct reports
  • Business Banking Officer, I developed and managed midsize to large client relationships to include all types of business banking lending, deposit products, and services to maximize long-term satisfaction through cross-selling efforts and satisfy customer’s financial needs. I fostered referral relationships with commercial brokers and bank partners.

Timeline

Commercial Relationship Manager II

First Interstate Bank
01.2022 - 01.2023

Mortgage Banker

US Bank
01.2016 - 01.2022

Branch Manager 6

US Bank/Wells Fargo
01.2011 - 01.2016

Business Banking Officer

Centennial Lending
01.2008 - 01.2011

Bachelor of Arts Degree in Finance -

Colorado State University
John Heisler