John Hennessey
Cumming,Georgia
Summary
Results-driven operations leader with extensive experience in process optimization, project management, and digital transformation within the [Your Industry] sector. Proven track record of enhancing operational efficiency, expanding business capabilities, and driving revenue growth from $21MM to $32.4MM in one year without significant increases in headcount or equipment. Adept at strategic planning, team leadership, and fostering collaborative environments to achieve organizational goals.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Vice President - Operations
Full Circle Restoration & Construction
09.2022 - Current
- Conducted comprehensive 6-8 week observations focusing on processes, people, and systems to identify areas for improvement
- Developed and implemented a PC assignment process that aligns project assignments with team members' workloads, experience, and expertise, enhancing project allocation efficiency
- Designed a budgetary process to establish and track preliminary and progressive budgets, ensuring accurate margin expectations
- Created a procurement process linking vendors and subcontractors to projects, maximizing buying power through volume discounts and quick-pay incentives
- Collaborated with the CFO to align company budgets, manage operational leadership, and promote organizational understanding of project P&Ls
- Established a mitigation and construction leadership structure and initiated regular project reviews with key stakeholders to monitor financial health and project status
- Reorganized the mitigation department to improve response times, reduce general labor needs, and promote professional development
- Mapped and established Standard Operating Procedures (SOPs) for mitigation and construction, ensuring regulatory compliance with OSHA and ACM/Lead testing
- Facilitated departmental meetings to discuss trends, best practices, safety, and gather employee feedback, fostering a culture of continuous improvement
- Developed accredited training pathways for individual advancement and integrated OSHA-compliant safety programs
- Implemented an After-Action Review (AAR) process post-project completion to evaluate financials, customer satisfaction, and process improvements, contributing to revenue growth from $21MM to $32.4MM within a year without significant increases in headcount or equipment
- Assisted in establishing a second operational center and directed the implementation of a unified inventory management system across locations
- Reduced warehouse manpower needs, increased accuracy in tracking consumable costs, and decreased invoicing time
- Directed multiple catastrophe response solutions and established construction services post-catastrophe events, maintaining operations in surrounding states without increasing headcount
- Leveraged expertise with the parent company to assist in integrating and transforming to a new ERP system
- Identified and promoted personnel to lead the transition, facilitating smoother adoption of new technologies
- Played a key role in defining Key Performance Indicators (KPIs) for various departments to enhance performance management and tracking
- Continually worked to integrate adjacent systems into daily operations to streamline processes
- Educated and developed the sales team to effectively communicate service offerings to potential clients
- Participated in strategic sales planning at the enterprise level and implemented a 'Deal Team' concept to improve sales closure rates
- Utilized industry knowledge to navigate complex situations involving legal, insurance, and customer relations, supporting business growth
Project Coordinator - Construction
Cotton Global Disaster Services
- Effectively leveraged experience as General Adjuster to become an effective National Project Coordinator focusing on large commercial construction projects
- Directed coordination between owners, insurance carriers and consultants to quickly begin the reconstruction post event
- Developed the project management skills to accurately produce extensive rebuild estimates and proposals
- Oversaw multiple projects over large geographical areas
- Effectively communicated with and managed large multifunctional teams
- Oversaw large national accounts with multiple locations that demanded high levels of involvement and understanding
- Participated in multiple Wide Area Event Recovery efforts
Education
Southern Illinois University
Skills
- ERP Systems Implementation
- Inventory Management Systems
- Budgeting & Financial Analysis
- Project Management Tools (eg, MS Project)
- Leadership and Team Development
- Strategic Planning
- Process Optimization
- Communication and Collaboration
- Problem-Solving
Accomplishments
- Accomplished 36% increase in production revenue in Year 1
- Routinely managed workload of $10-$13 million of revenue per year
- Supervised team of 45 staff members across multiple departments
Certification
- Xactimate Level 3 Certification
Timeline
Vice President - Operations
Full Circle Restoration & Construction
09.2022 - Current
- Xactimate Level 3 Certification
Project Coordinator - Construction
Cotton Global Disaster Services
Southern Illinois University
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