John Henton
Sinor Manager Food Service
Houston ,Harris
Summary
Experienced professional in food operations management with a strong focus on resource allocation and decision-making. Proven track record in menu innovation, quality assurance, and safety compliance. Expertise in inventory management, budget administration, and vendor relations, driving continuous improvement and operational efficiency. Skilled in team leadership and talent development, with a solid foundation in sales forecasting and corporate governance.
Forward-thinking Senior Manager adept at managing teams of 63 employees with numerus direct reports to accomplish challenging objectives in the food service business. Able to impart clear vision for cohesive, high-performance team. Ready to apply over 19 years of experience to challenging new role at KBR.
Overview
20
20
years of professional experience
1
1
Certification
Work history
Senior Manager Food Service
Kellogg Brown & Root (KBR)
, Bahrain
01.2021 - Current
- Duties and responsibilities include
- Overseeing the recruitment, hiring, training, and scheduling of restaurant staff.
- Inspecting food, food preparation areas, and food-service equipment to ensure constant compliance with health and safety standards.
- Planning menus and setting prices in collaboration with executive chefs.
- Managing budgets, financial plans, and contracts.
- Handling customer complaints and inquiries.
- Ensuring a high level of customer service and maintaining a pleasant dining atmosphere.
- Organizing marketing and promotional activities.
- Managing inventory of food supplies and equipment.
- Maintaining records and reports on the restaurant’s performance and profitability.
- Implementing and enforcing sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.
Logistics Warehouse Foreman
Kellogg Brown & Root (KBR)
01.2019 - 01.2021
- Deliver logistics and warehouse leadership to ensure that all incoming shipments are properly received, processed, and issued to customers utilizing company software and systems.
- Perform causative research to solve various receipts and issue discrepancies involving shortages, overages, damages, unit of issue/unit of measure, and duplicate documents.
- Proactively work to ensure compliance and adherence to various regulations, SOPs, and other doctrine as it relates to company policy.
- Recruited top-notch talent and conducted coaching and mentoring to increase team’s ability to deliver and exceed expectations while creating opportunities to develop staff.
- Championed a safe workplace by advocating safety training and accident preparedness; led the facility in safe and efficient operation of all equipment.
- Successfully cultivated relationships with vendors to procure resources while maintaining budgets.
Lead, Food Services
Kellogg Brown & Root (KBR)
, Bahrain
01.2013 - 01.2019
- Oversaw food service operations; controlled and directed food preparation process and other related activities.
- Constructed menus with new or existing culinary creations ensuring variety and quality of servings.
- Trained and mentored new colleagues on proper food preparation and storage to ensure compliance with KBR policies and procedures.
- Supervised kitchen staff activities; hired, trained and delivered employee performance feedback.
- Successfully managed service vendors and suppliers to procure culinary resources including equipment, and food and beverage; calculated budgets and ensure they were adhered to.
- Performed quality audits on prepared food (taste tests) to ensure staff was following recipes and that appropriate decoration/garnish for special events was implemented.
- Reported and followed up on equipment preventative maintenance and repairs.
Food Services Sous Chef
Kellogg Brown & Root (KBR)
01.2010 - 01.2013
- Planned and directed food preparation and culinary activities, modified menus, and created new ones to meet quality standards.
- Accountable for food requirements and food/labor costs.
- Hired, scheduled, trained, and monitored 150+ employees.
- Earned Employee of The Month for consistently maintaining excellent labor and inventory records.
- Designed, created, and implemented strategies to ensure effectiveness of new products.
- Proven creative, innovative, and energetic strengths to improve processes, while using available resources to efficiently produce products and services to ensure customer satisfaction.
Senior Logistics Warehouse Associate
01.2006 - 01.2010
- Managed operational activities to achieve daily objectives and consumer targets by overseeing workflow throughout the warehouse by target and objective setting for warehouse colleagues.
- Established KPI’s (Key Performer Indicator) and cross-functionally worked to ensure they were routinely achieved.
- Invest time in talent development through accurate skill assessments and utilize tools such as performance planning & assessments and individual development objectives to nurture growth for team as well as for self.
- Demonstrated ability to react to change in demands and take proactive steps to maintain control over recovery issues and mitigate service failures.
Education
Food Service Management (FSM) -
US Navy
Skills
- Food operations management
- Resource allocation proficiency
- Decision-Making expertise
- Menu innovation and control
- Inventory and logistics management
- Quality assurance and safety
- Problem resolution strategies
- Continuous improvement initiatives
- Budget administration
- Vendor leadership
- Customer service management
- Talent development and training
- Regulatory compliance
- Sales forecasting and planning
- Corporate governance understanding
- Microsoft Excel
- Training and Development
Certification
- AFMIS – STORES Food Service Accounting – US Army
- Microsoft Power Point
- Microsoft Office Excel
- Microsoft Office Word
- AFMIS - STORES Food Service Accounting (Army)
- FSM – Food Service Management (Navy)
Languages
Fluent in English, (language), Some Hindi, Arabic, German and Thai.
Beginner
English
Proficient (C2)
Arabic
Beginner
Bengali
Beginner
Hindi
Elementary
Dutch
Elementary
German
Elementary
Telugu
Beginner
Thai
Beginner
Awards
NEY Award 2022 - 2024
Additional Experience
- Food Services Sous Chef | Kellogg Brown & Root (KBR), Iraq
- Chef | Isle of Capri, Lake Charles, LA
- Food Services Supervisor | Dee L. Lee’s, Alma, GA
Accomplishments
2022, 2024, NEY Award Winners.
Timeline
Senior Manager Food Service
Kellogg Brown & Root (KBR)
01.2021 - Current
Logistics Warehouse Foreman
Kellogg Brown & Root (KBR)
01.2019 - 01.2021
Lead, Food Services
Kellogg Brown & Root (KBR)
01.2013 - 01.2019
Food Services Sous Chef
Kellogg Brown & Root (KBR)
01.2010 - 01.2013
Senior Logistics Warehouse Associate
01.2006 - 01.2010
Food Service Management (FSM) -
US Navy