John Hepner
Toms Brook,VA
Summary
Dynamic Protective Security Officer with proven expertise at Allied Universal Security Services, skilled in firearms proficiency and incident reporting. Adept at threat assessment and surveillance techniques, successfully reducing unauthorized access and enhancing safety protocols. Recognized for strong communication skills and a commitment to maintaining secure environments.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
10
10
years of professional experience
Work History
Protective Security Officer
Allied Universal Security Services
08.2023 - Current
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Checked and verified photo identification prior to granting facility access.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Completed full building and grounds patrols to spot and investigate concerns.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Examined doors, windows and gates to verify security.
- Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.
- Operated communication equipment to maintain contact with other security personnel during emergency calls.
- Maintained physical fitness to perform physically demanding job tasks.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
Tire Technician
Shenn Valley Tire
02.2023 - 08.2023
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Inflated tires to prescribed PSI per load requirements to optimize tire safety.
- Maximized efficiency by coordinating changing and rotating of tires.
Sales Representative
Smart Roof
10.2022 - 02.2023
- Met existing customers to review current services and expand sales opportunities.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Equipment Operator
United States Navy
11.2017 - 11.2022
- Drove vehicles to and from work sites and maintained clean driving record.
- Completed diligent equipment inspections, repairs, and maintenance actions to prolong life of each piece of machinery.
- Moved equipment between job locations using truck and trailer.
- Operated range of heavy equipment on regular basis with advanced skill.
- Strictly adhered to company safety procedures, noticeably decreasing job site accidents.
- Tracked orders and notified customers of status or potential delays.
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Devised routing plans and schedules to facilitate safe and timely delivery of goods.
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Directed dispatching, routing, and tracking of 480 fleet vehicles.
- Audited hazardous waste weekly to assist with pick-up scheduling and maintain necessary safety controls.
- Prepared containers for long-distance shipping and coordinated transportation with contractors.
- Cleaned up biohazards and industrial waste by carefully following optimal safety protocols.
- Issued various permits and licenses such as marriage, hunting or dog licenses and collected appropriate fees.
- Assisted newly hired clerks in learning about application reviews and verification procedures, performance strategies and customer service techniques.
- Resolved problems, improved operations and provided exceptional service.
- Worked effectively in fast-paced environments.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Administered first-aid treatment to reduce pain and minimize risk of complications.
- Trained CPR and use of automated external defibrillators (AEDs) to revive patients in cardiac arrest.
- Trained on placing patients on backboards or stretchers to safely load into ambulance.
- Attended training classes to maintain certification licensure, keep abreast of new developments in field and maintain existing knowledge.
- Conducted regular patrols of facility to detect and deter security threats.
- Checked credentials and identifying paperwork for all incoming employees and visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Truck Unloader
Walmart
02.2017 - 11.2017
- Assisted other team members in navigating large loads.
- Operated pallet jacks and forklifts to aid in safe transport of heavy items.
- Handled packages with care while transporting from truck to loading dock.
- Unloaded items and goods from trucks into main storage area for transfer to shelves.
Production Line Leader
Andros Foods
06.2015 - 09.2015
- Collaborated with internal teams to streamline operations across materials handling, production, and shipping.
- Monitored and verified quality in accordance with statistical process or other control procedures.
- Prioritized employee safety to reduce incidents.
- Supervised production staff of 3.
Equipment Operator
Rubbermaid
01.2015 - 03.2015
- Operated machining equipment safely with team of operators.
- Maintained and cleaned equipment after each job and inspected.
- Communicated with ground team members and fellow operators to prevent safety hazards and keep materials moving.
- Trained in diverse pieces of equipment and useful attachments to handle team needs.
- Performed preventive maintenance to prolong life of equipment.
Education
No Degree -
Expeditionary Combat Skills
Gulfport, MS08-2020
No Degree -
Lord Fairfax Community College
Middletown, VA09-2016
High School Diploma -
Central High School
Woodstock, VA04-2015
Skills
- Firearms proficiency
- Surveillance techniques
- Threat assessment
- First aid and CPR
- Incident reporting
- Security systems
- Patrol procedures
- Visitor management
Timeline
Protective Security Officer
Allied Universal Security Services
08.2023 - Current
Tire Technician
Shenn Valley Tire
02.2023 - 08.2023
Sales Representative
Smart Roof
10.2022 - 02.2023
Equipment Operator
United States Navy
11.2017 - 11.2022
Truck Unloader
Walmart
02.2017 - 11.2017
Production Line Leader
Andros Foods
06.2015 - 09.2015
Equipment Operator
Rubbermaid
01.2015 - 03.2015
No Degree -
Expeditionary Combat Skills
No Degree -
Lord Fairfax Community College
High School Diploma -
Central High School
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