John Heppner
Cedarville,OH
Summary
Eager Lifeguard and Crew Trainer, always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level social media coordinator position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Lifeguard
YMCA Of Greater Dayton
02.2022 - Current
- Monitored safety of guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Attentively monitored swimmers to identify distress.
- Checked pool and surrounding areas for hazardous conditions.
- Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
- Checked water readings regularly to keep chemicals at safe levels and avoid potential illnesses among patrons.
- Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
- Completed basic maintenance and repairs to keep pools functioning properly.
- Inspected pool during shift and skimmed toys and trash that could clog pool pump.
- Met regulatory compliance for staff members and led safety training to enhance lifesaving skills.
Crew Trainer
Mcdonalds, PDI FOODS
02.2018 - Current
- Taught new team members correct procedures for all areas of operations.
- Trained other employees in customer service, food safety and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Maintained current knowledge of all team position requirements.
Counselor
Miracle Bible Camp
05.2022 - 08.2022
- Worked with children of varying age, interest, skill and developmental levels.
- Led groups of children safely through variety of camp activities.
- Supported children by actively listening and offering encouragement.
- Implemented camp activities fostering physical, social and emotional growth.
- Organized and guided group activities by leading, coaching and participating with campers.
- Participated in meetings to coordinate with other staff on campers' progress, issues and goal achievement.
- Supervised groups of children in log cabins for sleepaway camp.
- Taught children basics of water sports for swimming, boating, kayaking and canoeing.
- Walked alongside troubled or homesick campers during day hikes and expeditions.
- Washed dishes, mowed lawns and cleaned toilets in rotation with other volunteers.
- Led kayaking, canoeing and tubing expeditions.
- Provided clear instruction to activity and program participants to deliver fun and safety.
- Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
Education
Bachelor of Science - Biblical Studies
Cedarville University
Cedarville05.2024
Skills
- Pool Operations
- First Aid
- Group and Individual Instruction
- Safety Training
- Full Safety Compliance
- Patron Support
- Social Perceptiveness
- CPR Certified
- Problem Resolution
- Judgment and Decision-Making
- Critical Thinking
Timeline
Counselor
Miracle Bible Camp
05.2022 - 08.2022
Lifeguard
YMCA Of Greater Dayton
02.2022 - Current
Crew Trainer
Mcdonalds, PDI FOODS
02.2018 - Current
Bachelor of Science - Biblical Studies
Cedarville University
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