Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

John Hicks

Conroe,TX

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Hardworking and enthusiastic employee that pursues opportunities to learn new skills and contribute to group success. Offers strong relationship-building and problem-solving abilities. Dedicated sales professional with experience recommending, selecting, and assisting with locating merchandise based on the needs of the individual consumer. Results-oriented Sales Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business. Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Results-oriented sales worker with proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.

Overview

5
5
years of professional experience

Work History

Salesperson

Top Tier Roofing Solutions
02.2023 - Current
  • Worked to build relationships with customers and built potential for additional sales.
  • Stayed current on company offerings and industry trends.
  • Generated advertising brochure for vendor use.
  • Negotiated prices, terms of sales and service agreements.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.

Customer Service Representative

Burke's Custom Window Treatments
01.2020 - 01.2023
  • Responded to customer requests for products, services, and company information.
  • Delivered prompt service to prioritize customer needs.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Investigated and resolved accounting, service and delivery concerns.
  • Delivered and installed window treatments and furniture
  • Collected payment

Education

Certificate of Completion -

Needham Fire Rescue Volunteer Academy
Conroe, TX
08.2019

Vocational 1 Year Diploma - Automotive Collision Repair Technician

Texas State Technical College - West Texas
Sweetwater, TX
04.2012

GED -

West Texas High School
Stinnett, TX
05.2008

Skills

  • Customer Engagement
  • Account Management
  • Cross-selling products and services
  • Relationship selling
  • Cold-calling
  • Product description
  • Closing Techniques
  • Negotiation
  • Customer care
  • Complaint Handling
  • Relationship Building
  • Prospecting skills
  • Prospecting
  • Networking
  • Sales Presentations

Accomplishments

Employee of the month for top sales

Additional Information

I also have a side business doing handyman services such as painting, fence repair and general home repair and car stereo and speaker installation. I have worked in the pest control industry as well as automotive industry. Im seeking full time employment in order to have a steady and consistent income. Thank you for considering me for position and look forward to speaking with you.

Timeline

Salesperson

Top Tier Roofing Solutions
02.2023 - Current

Customer Service Representative

Burke's Custom Window Treatments
01.2020 - 01.2023

Certificate of Completion -

Needham Fire Rescue Volunteer Academy

Vocational 1 Year Diploma - Automotive Collision Repair Technician

Texas State Technical College - West Texas

GED -

West Texas High School
John Hicks