John Hilton
Springfield,MO
Summary
Dynamic and strong background in managing communication with a wide variety of people and working with teams to enhance community satisfaction. Proven track record of implementing efficient processes and addressing operational challenges effectively. Demonstrated ability in team leadership and problem-solving.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Floor Reciever
Mama Jeans
01.2024 - Current
- Kept work areas clean, safe, and organized.
- Maintained a clean and organized receiving area, enhancing workflow and productivity.
- Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
- Managed inventory levels effectively through accurate data entry and record-keeping practices.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Restocked products and rotated items according to standard procedures.
- Placed, tagged, and secured merchandise in diverse designated areas.
- Implemented safety protocols to reduce workplace accidents during unloading and storage processes.
Market Day Manager
Ozark Farmers Market
02.2024 - 10.2024
- Organized the onsite set up and tear down of vendors of the Ozark Farmers Market at Finley Farms.
- Prepared weekly layout maps of vendor tents and assigned positions through email each week based off attendance requests.
- Worked closely with a team to manage social media output, vendor communication, and overall aesthetic of the venue.
- Managed cash handling procedures, ensuring accurate accounting of all transactions during shifts.
- Actively participated in community outreach initiatives on behalf of the market, fostering positive relationships with local organizations and businesses.
- Maintained thorough knowledge of current industry trends allowing informed decision making and improved customer experiences.
- Coordinated special events at the market location, driving foot traffic and generating additional business opportunities.
- Boosted team morale with effective communication and motivational strategies.
Retail Sales Associate
Forever 21
09.2023 - 12.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Retail Sales Supervisor
Wheeler Gardens & Florist
03.2020 - 08.2023
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Counted cash register drawers at beginning and end of each shift to prepare bank deposits.
- Opened and closed store independently and prepared nightly bank drop for manager.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained and cared for plant product throughout the entire day by watering, trimming, moving items based off observable needs.
Education
No Degree - Nursing
Ozarks Technical Community College
Springfield, MO12-2027
High School Diploma -
Ozark High School
Ozark, MO05-2023
Skills
- Team player attitude
- Verbal and written communication
- Negotiation
- Cross-functional team management
- Multitasking
- Reliability
- Adaptability
- Shipping and receiving
- Record preparation
Certification
- BLS CPR Certification - American Heart Association - 2024 November (eCard Code: 255414729196)
Timeline
Market Day Manager
Ozark Farmers Market
02.2024 - 10.2024
Sales Floor Reciever
Mama Jeans
01.2024 - Current
Retail Sales Associate
Forever 21
09.2023 - 12.2023
Retail Sales Supervisor
Wheeler Gardens & Florist
03.2020 - 08.2023
- BLS CPR Certification - American Heart Association - 2024 November (eCard Code: 255414729196)
No Degree - Nursing
Ozarks Technical Community College
High School Diploma -
Ozark High School
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