John Hinson
Los Angeles Police Department
Reseda,CA
1
Certification
28
years of professional experience
Retired police officer with expertise in conflict de-escalation and community relations. Also with over 20 years of previous experience in retail management. Proven ability to enhance public safety and build trust through effective communication and emergency response.
Experienced with public safety and law enforcement procedures, focusing on maintaining order and protecting citizens. Utilizes strategic problem-solving and effective communication to handle diverse situations. Track record of building strong community relationships and ensuring compliance with legal standards.
Police Officer with over 15 years of service enforcing rules and authority for good of all citizens. Passionate about saving lives, protecting victims and fighting crime. Excellent record of promotion and recognition for going beyond call of duty.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Work History
Police Officer
15 Years 10 Months- Enforced laws and regulations to maintain public safety and order.
- Responded to emergency calls, assessing situations and providing appropriate interventions.
- Conducted thorough investigations on crimes, collecting evidence and interviewing witnesses.
- Collaborated with community organizations to enhance public relations and crime prevention efforts.
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Testified effectively in court, contributing to successful prosecutions of offenders.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Enforced traffic laws diligently, promoting road safety and reducing accident rates.
- Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
- Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Provided testimony in court proceedings.
- Identified, pursued and arrested suspects and perpetrators of criminal acts.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Monitored traffic violations, issuing citations as necessary.
- Obtained information from arrested subjects to conduct debriefings.
- Thoroughly analyzed criminal information and processed crime scenes.
- Reduced process inaccuracies while investigating Felony and Misemeanor crimes and assisting district attorney prosecution cases.
Assistant Store Manager
1 Year 2 Months- Assisted in managing daily store operations, ensuring adherence to company policies and procedures.
- Trained and mentored team members on customer service best practices and operational efficiency.
- Collaborated with management to develop promotional strategies that enhanced product visibility and sales.
- Monitored inventory levels, coordinating with suppliers to maintain optimal stock availability.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Implemented merchandising standards, enhancing product displays to improve customer engagement.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Retail Supervisor
9 Years 1 Month- Supervised daily operations, ensuring adherence to store policies and procedures.
- Trained and mentored team members on customer service excellence and product knowledge.
- Implemented inventory management systems to optimize stock levels and reduce shrinkage.
- Resolved customer complaints efficiently, enhancing overall satisfaction and loyalty.
- Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
- Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
- Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
- Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
- Coordinated staff schedules to align resources with peak business hours effectively.
- Analyzed sales data to identify trends, informing strategic merchandising decisions.
- Led team meetings focused on performance goals, fostering a collaborative work environment.
- Resolved conflicts among staff members professionally and fairly, maintaining a cohesive team dynamic.
- Coordinated merchandising displays, signage and sales enablement.
- Conducted thorough audits of cash registers, ensuring accuracy and accountability in financial transactions.
- Boosted store sales through effective merchandising, product placement, and promotional displays.
- Monitored loss prevention efforts to minimize theft incidents and maintain overall store security.
- Evaluated employee performance regularly to provide constructive feedback for continuous improvement.
- Scheduled workers and delegated assignments to effectively meet expected customer and business demands.
- Oversaw compliance with safety regulations creating a safe shopping experience while reducing potential liabilities for the store.
- Analyzed sales reports to identify trends and opportunities for increased revenue generation within the retail space.
- Trained and oriented associates to maximize team performance.
- Adapted staffing schedules according to peak hours and seasonal demands for optimal customer service coverage.
- Submitted reports to senior management to aid in business decision-making and planning.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
Education
No Degree - Business
Skills
Report writing
Integrity and honesty
Conflict de-escalation
Relationship building and management
Community engagement
Criminal investigations
De-escalation techniques
Patience and empathy
Planning and coordination
Community relations
Crisis intervention and deescalation
Emergency vehicle operation
Physical fitness
Self-defense techniques
Mental resilience
Emergency response
Law enforcement
Police reports
Courtroom testimony
Tactical driving
Cultural awareness
Case management
Risk mitigation
Self-defense training
Crime scene preservation
Search and seizure laws
Crime prevention
Defensive tactics training
Search and seizure procedures
Evidence collection protocols
Traffic laws
Court preparation
Interrogation techniques
Suspect interrogation
Civil laws
Traffic direction
Certification
- CFR - Certified First Responder
- Certified Collision Reconstructionist
Timeline
Police Officer
Los Angeles Police Department
04.2007 - 02.2023Read More
Assistant Store Manager
Staples
02.2006 - 04.2007Read More
Retail Supervisor
Big 8 Foods
02.1995 - 03.2004Read More
The University of Texas At El Paso
No Degree from Business
Read More
Madd Award
Made over 100 DUI arrests in one year.