John Hoffman
Woodbury,MN
Summary
Motivated and experienced Sales and Sales Development Professional in the telecommunications and technology industry. Experienced with use of outbound prospecting tools and software. Adept at driving revenue growth opportunities through the use of MEDDICC framework.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Hastings Senior Health & Living
Hastings, MN
02.2023 - 08.2023
- Provided direct patient care under the supervision of licensed nursing staff, including assisting with activities of daily living (ADLs) such as bathing, dressing, grooming, toileting, and feeding
- Assisted in monitoring and recording patients' vital signs, including temperature, blood pressure, pulse rate, and respiration, and reported any significant changes or abnormalities to nursing staff
- Supported patients in maintaining mobility and range of motion through safe transfer techniques, repositioning, and ambulation assistance, utilizing mobility aids as necessary.
Regional Account Manager
Cogent Communications
Minneapolis, MN
01.2022 - 01.2023
- Managed a portfolio of key accounts within a designated region, serving as the primary point of contact for customer inquiries, requests, and escalations
- Cultivated strong relationships with existing customers to understand their business needs, goals, and challenges, and developed strategic account plans to drive customer retention and growth
- Developed and executed sales strategies to achieve revenue targets and increase market share within the assigned region, leveraging a deep understanding of Cogent's product portfolio and competitive positioning
- Prospected and acquired new customers within the region through targeted sales efforts, networking, and lead generation activities, identifying opportunities for upselling and cross-selling additional services.
Sales Development Representative
Jason Gorman Real Estate
Woodbury, MN
09.2021 - 01.2022
- Proactively generated new leads through various channels such as cold calling, email campaigns, social media outreach, and networking events to identify potential clients interested in buying or selling real estate
- Conducted thorough prospecting and qualification of leads to determine their level of interest, motivation, and readiness to engage with a real estate agent, ensuring a targeted approach to lead follow-up and conversion
- Scheduled appointments and property viewings for clients with real estate agents, coordinating schedules and providing necessary information to facilitate smooth and efficient property tours and meetings
- Collaborated with real estate agents, brokers, and other team members to coordinate sales activities, share market insights, and leverage resources effectively to achieve individual and team sales goals.
Sales Professional
Comcast
Woodbury, MN
09.2019 - 05.2021
- Demonstrated expertise in Comcast's suite of products and services, including internet, cable television, home phone, and home security solutions
- Conducted needs assessments with customers to understand their current services, identify pain points, and recommend solutions that best fit their needs and budget
- Stayed informed about industry trends, competitor offerings, and customer preferences through market research and analysis, leveraging insights to adapt sales strategies and messaging accordingly.
Sales Advisor
Best Buy
Saint Paul, MN
09.2017 - 09.2019
- Demonstrated in-depth knowledge of Samsung products, including smartphones, tablets, TVs, home appliances, and accessories
- Consistently exceeded sales targets by effectively promoting Samsung products, upselling accessories, and leveraging product features to drive customer purchases
- Conducted product training sessions for store staff to enhance product knowledge and improve sales performance, effectively communicating key features, benefits, and selling points of Samsung products
- Collaborated with cross-functional teams, including Samsung representatives, store management, and other departments, to align sales and marketing efforts, resolve issues, and achieve business objectives
- Provided exceptional customer service by engaging with customers, addressing inquiries, and offering personalized recommendations based on their needs and preferences.
Skills
- Business-to-Business (B2B) Sales
- Account Management
- Python Programming Language
- Structured Query Language (SQL)
- Linux
- Relationship Development
- Leads Prospecting
- Analytical Skills
Certification
- Data, Security, and Privacy, University of California, Irvine, In-Progress
- Data Privacy Fundamentals, Northeastern University, In-Progress
- Google Cybersecurity Specialization, Google, 05/01/24
- Deep Dive into Open-Source Intelligence, LinkedIn, 03/01/24
- Technical Support Fundamentals, Coursera, 06/01/23
- The Bits and Bytes of Computer Networking, Coursera, 06/01/23
- Developing Your Emotional Intelligence, LinkedIn, 05/01/23
- Prepare Data for Exploration, Coursera, 05/01/23
- Process Data from Dirty to Clean, Coursera, 05/01/23
- Python for Non-Programmers, LinkedIn, 05/01/23
- Ask Questions to Make Data-Driven Decisions, Coursera, 03/01/23
- Foundations: Data, Data, Everywhere, Coursera, 03/01/23
Skills
- Business-to-Business (B2B) Sales
- Account Management
- Python Programming Language
- Structured Query Language (SQL)
- Linux
Timeline
Certified Nursing Assistant
Hastings Senior Health & Living
02.2023 - 08.2023
Regional Account Manager
Cogent Communications
01.2022 - 01.2023
Sales Development Representative
Jason Gorman Real Estate
09.2021 - 01.2022
Sales Professional
Comcast
09.2019 - 05.2021
Sales Advisor
Best Buy
09.2017 - 09.2019
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