John Hoffman II
Coal Valley,USA
Summary
Results-driven Manager with a proven track record of achieving high productivity and completing complex projects on time. Expertise in strategic planning, team leadership, and operational improvement, complemented by strong communication and problem-solving skills. Notable achievements include leading high-visibility initiatives such as High Performing Teams that foster high-performance collaboration and mentoring individuals into leadership roles. Committed to continuous professional development and enhancing cross-departmental processes.
Overview
26
26
years of professional experience
Work History
Manager of IT Solutions
Modern Woodmen of America
Rock Island, IL
10.2021 - Current
- Managed annual budgeting and forecasting, optimizing resource allocation.
- Assessed team members' skill sets and assigned tasks accordingly for optimal efficiency.
- Developed and implemented strategic plans to achieve company objectives.
- Developed and implemented tough conversations training for supervisory staff.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Developed and implemented a goal-setting plan for all departments within Nat Sec.
- Coached, mentored and trained team members in order to improve their job performance.
- Developed and led the implementation of the High Performing Teams initiative.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Monitored staff performance and addressed issues.
- Conducted performance evaluations, providing feedback and coaching for team development.
- Coordinated cross-departmental projects to ensure timely and successful completion.
- Negotiated contracts and agreements with vendors and suppliers to reduce costs.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Led a team of 24+ employees, ensuring high productivity, and excellent customer service.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Maintained updated knowledge through continuing education and advanced training.
Supervisor
Modern Woodmen of America
Rock Island, IL
01.2015 - 09.2021
- Oversaw .NET Services development team.
- Led the implementation of Domain-Focused Teams.
- Led the 2019 Product CORE team.
- Assist with the writing of quarterly reports.
- Selected for Big Idea workshop to enhance membership outreach.
- Appointed to the MWA Education Committee.
- Served as chair of the Employee Activity Committee.
- Perform annual performance reviews for team members.
- Develop and mentor team members who are now in leadership positions.
- Manage and maintain vendor relationships.
- Completed MWA Academy.
- Delegate tasks and responsibilities to appropriate personnel.
- Evangelist for intra-team collaboration.
- Regularly review and maintain the team strategy/charter.
- Run daily stand-ups for multiple teams.
- Perform project management functions (planning, scoping, development, and implementation).
- Worked to revamp the field application deployment process, yielding a 60% reduction in field production bugs.
- Coach and develop junior team members.
- Implemented a new onboarding plan for new .NET Services developers.
- Perform human resource responsibilities (hiring, placing, onboarding, and termination).
- Led and maintained the Employee Experience Monitor.
- Provide conflict resolution when necessary.
- Lead leadership educational lunch-and-learns.
- Key member of the Zoom implementation team.
- Appointed as the Information Technology liaison with InfoTech.
- Appointed as the Information Technology representative for the DMSTG group.
- Provide content for the IT Strategic Plan each year.
- Manage multiple high-dollar, large projects.
- Directed activities of two domain-specific groups.
Developer
Modern Woodmen of America
Rock Island, IL
01.2006 - 01.2015
- I wrote code in COBOL, VB.Net, and C#.
- Key developer on the Auto Assembly project for the Underwriting Department.
- Key developer on xPressions software implementation.
- Developed and maintained field applications.
- Developer on E-App and other high-profile applications.
- Led multiple large projects.
- IT Lead on Fixed Deferred Annuity Project.
- Designed and architected applications.
- Collaborated with management, departments, and customers to identify requirements and specifications.
- Produced efficient and elegant code based on requirements.
- Tested and deployed applications to production environments.
- Debugged and maintained legacy software.
- Compiled and assessed end-user feedback to improve software performance.
- Developed technical documentation to guide future software development projects.
- Collaborated with the Database, Systems, and Networking teams to implement software.
Developer
JTM Concepts
Rock Island, IL
01.2005 - 01.2006
- Designed and developed virtual simulations.
- Storyboarded simulation experience.
- Worked with various graphical software (EON Professional, Quest3D, Blender3D, 3D Studio Max, and Maya).
- Collaborated with different teachers to identify simulation requirements and specifications.
- Developed and maintained training simulations for the plumbers' union.
- Maintained vendor relationships (EON Professional and Quest3D).
- Wrote code in C#, VBScript, Python, and HLSL.
Inventory Coordinator/Shift Manager/Cashier
Hy-Vee
Moline, IL
01.1999 - 01.2005
- Performed stocking duties such as lifting, rotating products, ordering, blocking, dusting, and facing.
- Oversaw daily price changes.
- Managed the cash register as required, including daily closeout and till counting.
- Designed and prepared store displays.
- Processed customer orders and payments.
- Ordered out-of-stock products.
- Key member of CARS (Computer Assisted Re-Ordering System) implementation.
- Managed non-perishable inventory for the entire store.
- Served as shift manager as needed.
- I was offered the assistant inventory manager position prior to my college graduation.
Education
Doctorate - Business Administration And Management
St. Ambrose University
Davenport, IA01-2027
MBA - Focus On Leadership
St. Ambrose University
Davenport, IA12.2020
Certificate of Project Management - project management and team dynamics
St. Ambrose University
Davenport, IA12.2017
Leadership - leadership, project management, and team dynamics
Modern Woodmen University
Rock Island, IL12.2017
FLMI - insurance and operations understanding
Fellow Life Management Institute
12.2015
BA - Information Systems
St. Ambrose University
Davenport, IA12.2005
Skills
- Extensive leadership qualities
- Collaborate cross-functionally
- Conflict resolution
- Project Management
- Strategic planning
- Multitasking
- Goal setting
- Employee development
- Self motivation
- Strong collaboration
- Mentoring
- Teacher/Education
- Initiative
- Decision making
- Business planning
- Problem solving
- Strategic planning
- Budget management
References
- Brad Marshall, IT Director, 309-558-2465
- Barrett Essman, Manager, Agency Sales Support, 309-793-5664
- Lisa Hamerlinck, Manager, IT Field Technology, 309-793-5608
Volunteer Experience
- Junior Achievement Educator, Taught economics and business to grade school students.
- Black Hawk College Computer Specialist Advisory Board, Assist with course path feedback and current job market needs.
- Speaker, Black Hawk Community College, Educates on being professional in the workplace. This presentation teaches students how to enter the corporate workforce and be successful.
Timeline
Manager of IT Solutions
Modern Woodmen of America
10.2021 - Current
Supervisor
Modern Woodmen of America
01.2015 - 09.2021
Developer
Modern Woodmen of America
01.2006 - 01.2015
Developer
JTM Concepts
01.2005 - 01.2006
Inventory Coordinator/Shift Manager/Cashier
Hy-Vee
01.1999 - 01.2005
Doctorate - Business Administration And Management
St. Ambrose University
MBA - Focus On Leadership
St. Ambrose University
Certificate of Project Management - project management and team dynamics
St. Ambrose University
Leadership - leadership, project management, and team dynamics
Modern Woodmen University
FLMI - insurance and operations understanding
Fellow Life Management Institute
BA - Information Systems
St. Ambrose University
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