Highly motivated and positive individual with great organizational and communication skills as well as an efficient problem solver. Seasoned in administrative functions and activities involving children from a multitude of backgrounds. Experience in caseload management, crisis management, and documentation regarding child safety and success with an analytical and methodical attention to detail.
Work History
Facilities Manager
3 Years 4 Months
State Of Rhode Island - RIOPC | 11.2022 - 03.2026
Managed and supervised administrative and daily program operations, complying with policies and regulations.
Assisted with data entry tasks, ensuring accurate and timely completion of all assignments.
Established strong relationships with key stakeholders, ensuring support for program initiatives.
Evaluated the effectiveness of various data sources, enhancing the quality of information used in analyses.
Assisting individuals through programming to help obtain postsecondary credentials.
Child Protective Investigator
6 Months
Department Of Children, Youth And Family | 02.2022 - 08.2022
Conducted in-depth assessments to determine if children were safe from harm and abuse at home.
Devised and implemented safety plans for children suspected as victims of abuse or neglect.
Interviewed children, members of families, medical personnel and law enforcement to gain valuable information for each case.
Remained objective in handling each case, especially when children and families were in high-stress situations.
Collaborated with parents, school faculty to address problems and grow child's success.
Branch Director
7 Months
Boys And Girls Club Of Providence | 07.2021 - 02.2022
Responsible for managing the daily operations of a 20,000 square foot facility serving more than 650 members with an annual budget of $400,000.
Oversaw full-time and part-time staff members, fiscal management, program marketing, and communication with parents, school personnel, and community partners.
Managed community partnerships with Brown University, RISD, Providence Children's Museum, Community Boating Center, and RI Philharmonic.
Worked closely with Providence Public Schools, PTOs, parents, and community leaders to deliver high-quality programs based on community-based needs. -Assisted in obtaining and supervising delivery of grant-based programming.
Directly responsible for grant compliance and reporting.
Oversaw short-term and long-term rental agreements with public and private schools, and the Providence Community Library.
Club Supervisor
2 Years 5 Months
Boys And Girls Club Of Providence | 02.2019 - 07.2021
Upheld sound financial principles to keep program operating within budget levels, maximizing resource utilization while minimizing costs.
Evaluated staff and offered guidance to enhance knowledge, skills and professional development to optimize learning environment.
Resolved conflicts and administered corrective action to foster positive experience for children and staff.
Worked with management team to implement proper division of responsibilities.
Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
Lead Youth Development Specialist
3 Years 9 Months
Boys And Girls Club Of Providence | 05.2015 - 02.2019
Planned and monitored curriculum and program activities and liaised with as well as supervise staff to ensure fun and engaging learning experiences.
Managed program paperwork and child records to comply with state requirements.
Monitored and observed child progress, interactions and behavior and reported findings to parents.
Improved office efficiency by effectively managing internal communications and correspondence.
Education
Bachelor of Arts - Legal Studies
Rhode Island College
High School Diploma
St. Raphael Academy
Skills
Community outreach
Strategy development
Risk Assessment
Codes of conduct
Communication planning
Case Management
Relationship building and networking
Certification
Community Outreach from Spillett Leadership University
Crisis Management from Spillett Leadership University
Program Manager/Facilities Coordinator at Devereux Advanced Behavioural HealtProgram Manager/Facilities Coordinator at Devereux Advanced Behavioural Healt
Assistant Director, Facilities Management Services at Canada Revenue Agency - Agence du revenu du CanadaAssistant Director, Facilities Management Services at Canada Revenue Agency - Agence du revenu du Canada