JOHN HOMNICK
BROOKLYN
Summary
To seek and maintain full-time position that offers professional challenges utilizing
interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Paralegal
KINGS COUNTY DISTRICT ATTORNEY'S OFFICE
Brooklyn
07.2015 - Current
- Assisted counsel in preparing answers, providing documentation and information for discovery request
- Prepared legal briefs, motions and pleadings
- Contacted key witnesses to testify at court hearings
- Drafted, signed and certified key legal documents for judicial review
- Researched state statutes, decisions, legal articles, codes and documents
- Communicated with outside vendors on behalf of attorneys and legal departments
- Maintained ongoing communication with opposing parties from discovery to trial phase to facilitate expeditious litigation
- Mitigated legal team's workload by reviewing and evaluating legal documents, discovery materials and contracts
- Assists with supervising and supporting non-legal staff during absence of supervisor.
Customer Service Manager
ENTREE LIFESTYLE
Brooklyn
10.2011 - 06.2015
- Resolved customer complaints while prioritizing customer satisfaction and loyalty
- Exceeded team goals and collaborated with staff members to implement customer service initiatives
- Collected customer feedback and made process changes to exceed customer satisfaction goals
- Conferred with sales teams and team leaders to communicate targets, boost revenue and improve promotional strategies
- Created and reviewed invoices to maintain accuracy while working with customers to answer questions and address payment issues.
Brand Logistics Coordinator
GAP
Brooklyn
11.2008 - 12.2010
- Generated documentation and information required for customer shipments
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems
- Liaised between warehouse personnel and customer to facilitate account and operational needs
- Verified accurate account invoicing through collaboration with accounting department
- Oversaw warehouse staff and maintained efficiency in fast-paced environment
- Led warehouse improvement initiatives to advance operational efficiencies and increase revenue
- Led value-added customer service team that consistently over-delivered on customer expectations.
Education
BBA - Business Administration And Management
Dowling College
Skills
- Litigation Support
- Proficiency in MS Office
- Team Goals
- Customer Service
- Time Management
- Project Management
Certification
PMP - Project Management Professional
Timeline
Paralegal
KINGS COUNTY DISTRICT ATTORNEY'S OFFICE
07.2015 - Current
Customer Service Manager
ENTREE LIFESTYLE
10.2011 - 06.2015
Brand Logistics Coordinator
GAP
11.2008 - 12.2010
BBA - Business Administration And Management
Dowling College
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