John Hopkins
Roseburg,OR
Summary
Proactive Department Manager with excellent time management skills to multi-task while working within deadlines and time constraints. Disciplined professional committed to driving sales goals and ensuring smooth functioning of my department.
Overview
19
19
years of professional experience
Work History
Department Manager
Lowe's
11.2020 - Current
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Communicated with managers of other departments to increase efficiency.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Delegated weekly and daily tasks. Observed results and followed-up to provide feedback and/or corrective action.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
HOA Community Manager
Action Property Management
06.2013 - 10.2020
- Handled member complaints promptly and appropriately, calling in repairmen, and other support services.
- Coordinated with landscaping, janitorial, and other vendors for maintenance and upkeep.
- Kept properties in compliance with local, state and federal regulations.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Developed Board of Director meeting agendas, compiled budget, maintenance, and policy reports, advised Board on how to follow Governing Documents.
Program Supervisor
Anaheim Family YMCA
05.2007 - 05.2013
- Planned and implemented academic, physical, and life-enrichment activities and special events
- Cooperated with teachers and parents to provide tailored programming to meet student needs
- Accurately updated and maintained program records including monthly budget and processing program fees
- Interviewed, trained, and supervised staff. Delegate tasks according to staff interests and strengths
- Collected monthly fees from parents; Purchased supplies to meet program while following budget.
- Ensure safety of all program members and staff by training staff and enforcing policy
School Readiness Volunteer
AmeriCorps*VISTA
04.2005 - 04.2007
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Represented organization positively and professionally while providing community with much-needed services.
Education
B.A. Church Ministry - Youth Ministry
Pacific Christian College of Hope International University
Fullerton, CA01.2002
Skills
- Workflow Coordination
- Customer Service
References
Available on request.
Timeline
Department Manager
Lowe's
11.2020 - Current
HOA Community Manager
Action Property Management
06.2013 - 10.2020
Program Supervisor
Anaheim Family YMCA
05.2007 - 05.2013
School Readiness Volunteer
AmeriCorps*VISTA
04.2005 - 04.2007
B.A. Church Ministry - Youth Ministry
Pacific Christian College of Hope International University
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