John Horn
Martinsburg
Summary
HR professional with significant expertise in human resources management, bringing value through strategic HR initiatives and employee development programs. Known for fostering collaborative environments and delivering consistent results. Skilled in talent acquisition, policy development, and effective communication.
Overview
16
16
years of professional experience
Work History
HR Manager
Orgill
01.2024 - Current
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals.
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Ensured legal compliance with labor laws by conducting regular audits and updating policies as necessary.
Sales Coordinator /Hotel Front Desk Supervisor
Country Inn & Suites By Radisson
03.2022 - 01.2024
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Streamlined sales processes for improved efficiency and customer satisfaction.
- Organized trade shows, conferences, and networking events to increase brand exposure and generate leads.
General Manager
Fairfield Inn & Suites by Marriott
07.2017 - 03.2022
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Formulated policies and procedures to streamline operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Director of Operations
Belhurst Castle
12.2008 - 07.2017
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Mentored and coached team members to foster productive and engaging work environment.
- Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
- Defined, implemented, and revised operational policies and guidelines.
Education
Bachelor of Administration - Hospitality Administration And Management
Syracuse University
Syracuse, NY06-2014
Skills
- HR policies and procedures
- Customer communication
- Staff training and development
- Leadership and team building
- Strategic planning and execution
- New employee orientation
- Data entry
- Flexible schedule
- Problem resolution
- HR processes
- Goals and performance
- Cash handling expertise
- Operations management
Timeline
HR Manager
Orgill
01.2024 - Current
Sales Coordinator /Hotel Front Desk Supervisor
Country Inn & Suites By Radisson
03.2022 - 01.2024
General Manager
Fairfield Inn & Suites by Marriott
07.2017 - 03.2022
Director of Operations
Belhurst Castle
12.2008 - 07.2017
Bachelor of Administration - Hospitality Administration And Management
Syracuse University
Similar Profiles
Tellisa ColemanTellisa Coleman
Quality Control Inspector at OrgillQuality Control Inspector at Orgill
Lena RaneyLena Raney
Repack Order Filler at OrgillRepack Order Filler at Orgill
Megan MorrowMegan Morrow
Material Handler at OrgillMaterial Handler at Orgill
Anthony BurtonAnthony Burton
Warehouse Associate at OrgillWarehouse Associate at Orgill
Gavin NorthernGavin Northern
Linemen at Osmose Utilities Services IncLinemen at Osmose Utilities Services Inc