Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

John Horton

Zephyrhills,FL

Summary

Experienced individual in providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills with a positive attitude. Results-driven candidate with successful track record of providing administrative support in busy office environments and working with a team. Adept at handling multiple projects and prioritizing tasks with successful results. Have experience with managing calendar events, ensuring participation from co-workers.

Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Have knowledge and skills at loading and unloading 5'-20' containers as well as creating/maintaining content records. Excellent with customer service learned from previous customer service-related jobs.

Have held and maintain a "Secret" clearance in the past through the military. Have numerous training in CUI when clearance was held to maintain proper confidentiality.

Overview

24
24
years of professional experience

Work History

Zephyrhills Police Department

Zephyrhills Police Department
12.2018 - 05.2024
  • Led and managed operational and strategic planning, fiscal management and administrative oversight of facilities, equipment and personnel.
  • Conducted thorough investigations into reported incidents, gathering evidence and interviewing witnesses to support case resolution.
  • Coordinated cross-functional teams to develop strategies for improving overall department performance.
  • Provided valuable input during policy review meetings, offering suggestions for improvements based on industry trends and internal analysis.
  • Monitored economic indicators to inform decision-making processes related to developments.
  • Assisted in training new staff members, providing guidance in understanding company policies and procedures.
  • Collaborated with other first responders during emergency situations, sharing information and resources to ensure public safety.
  • Increased public trust by displaying professionalism, integrity, and excellent communication during interactions with citizens.

Lakeland Harley Davidson Dealership

Lakeland Harley Davidson Dealership
02.2016 - 02.2017
  • Developed strong relationships with customers for repeat business and referrals.
  • Demonstrated professionalism and integrity by adhering to dealership policies, industry regulations, and ethical selling practices.
  • Exceeded monthly quotas consistently by prioritizing tasks effectively, managing time efficiently, and aligning sales strategies with dealership goals.
  • Negotiated trade-in values fairly while maintaining profitability for the dealership.
  • Maximized showroom appeal by organizing vehicle displays according to manufacturer guidelines and current promotions.
  • Coordinated schedules and timelines for events.
  • Increased event attendance by strategically marketing and promoting events through various channels.

Cummings Diesel Technician

South Eastern Marine Power
04.2015 - 02.2016
  • Troubleshot systems, traced problems and diagnosed root causes.
  • Performed vehicle lubrication and DOT safety inspections.
  • Assessed equipment for damage, wear, battery life, and fluid levels.
  • Delivered reliable repair services by consistently adhering to manufacturer specifications during all maintenance activities on million dollar yachts.
  • Maintained safe working conditions by keeping shop areas clean and free from unneeded items.
  • Boosted shop productivity by maintaining a clean, organized work environment and properly utilizing equipment and tools.

Aviation Operations Sergeant

United States Army
02.2007 - 01.2014
  • Evaluated and updated standard operating procedures regularly for improved efficiency and effectiveness in aviation operations management.
  • Demonstrated exceptional leadership skills while overseeing the daily activities of operations within the aviation operations department.
  • Streamlined operational efficiency by developing and executing comprehensive aviation operational plans.
  • Improved resource management through careful tracking of equipment inventory and timely procurement of necessary supplies.
  • Established a strong safety culture within the unit, leading to a significant reduction in accidents and incidents involving aircraft or personnel.
  • Maintained high levels of readiness by conducting regular emergency response drills and exercises.
  • Reduced risk to aviation operations by identifying potential hazards and implementing effective mitigation strategies.
  • Boosted overall unit morale, leading to increased retention rates, through fostering an environment focused on teamwork, camaraderie, and shared goals.
  • Optimized communication between various departments by establishing clear lines of authority and reporting procedures.

Aviation Operations Specialist

United States Army
09.2002 - 02.2007
  • Assisted in the planning and execution of complex aviation missions, contributing to successful outcomes.
  • Utilized advanced software programs to track flights accurately in real-time, enabling prompt responses to any arising issues or changes in circumstances.
  • Supported operations by managing professional communications, tracking data and managing records.
  • Compiled data and prepared aviation operations and aviation safety reports.
  • Transmitted flight plans and arrival reports to flight and air traffic control centers.
  • Maintained flight logs on incoming and outgoing flights and individual flights.
  • Created and implemented filing and organization practices for documents, reports and calendars.
  • Maintained accurate flight logs and records, ensuring compliance with regulatory requirements and facilitating seamless audits.

Aviation Operations Specialist

United States Army National Guard
02.2000 - 09.2002
  • Assisted in the planning and execution of complex aviation missions, contributing to successful outcomes.
  • Utilized advanced software programs to track flights accurately in real-time, enabling prompt responses to any arising issues or changes in circumstances.
  • Supported operations by managing professional communications, tracking data and managing records.
  • Compiled data and prepared aviation operations and aviation safety reports.
  • Transmitted flight plans and arrival reports to flight and air traffic control centers.
  • Maintained flight logs on incoming and outgoing flights and individual flights.
  • Created and implemented filing and organization practices for documents, reports and calendars.
  • Maintained accurate flight logs and records, ensuring compliance with regulatory requirements and facilitating seamless audits.

Ground Surveillance Radar Systems

West International Gas
05.2001 - 02.2002
  • Plotting and recording data on status charts and plotting boards.
  • Monitoring early warning sensor systems.
  • Sending and receiving messages using radios and electronic communication systems.
  • Operating and performing maintenance on ground surveillance systems, organic communications equipment, light wheeled vehicles and power sources.
  • Assisting in emplacement, camouflage and recovery of ground surveillance systems and associated equipment.
  • Detecting, locating and reporting target data by interpreting ground surveillance system information.
  • Collaborated with a small squad/team to achieve and complete the overall mission at hand.

Education

Associate in Arts Degree -

Keiser University
Lakeland, FL
2019

Graduated -

Marine Mechanic Institute
Orlando, FL
2015

High School Diploma -

Zephyrhills High School
Zephyrhills, FL
2001

4 semesters -

Central Texas College
Killeen, TX

Skills

  • Customer Engagement

  • Portfolio Management

  • Risk Mitigation

  • Investigations

  • Client Relationship Management

  • Risk Assessments

  • Mentoring and training

  • Strategic Planning

  • Workflow Coordination

  • Policy Implementation

  • Records Management

  • Data Interpretation

References

Available Upon Request

Timeline

Zephyrhills Police Department

Zephyrhills Police Department
12.2018 - 05.2024

Lakeland Harley Davidson Dealership

Lakeland Harley Davidson Dealership
02.2016 - 02.2017

Cummings Diesel Technician

South Eastern Marine Power
04.2015 - 02.2016

Aviation Operations Sergeant

United States Army
02.2007 - 01.2014

Aviation Operations Specialist

United States Army
09.2002 - 02.2007

Ground Surveillance Radar Systems

West International Gas
05.2001 - 02.2002

Aviation Operations Specialist

United States Army National Guard
02.2000 - 09.2002

Associate in Arts Degree -

Keiser University

Graduated -

Marine Mechanic Institute

High School Diploma -

Zephyrhills High School

4 semesters -

Central Texas College
John Horton