John Hough
Leland,NC
Summary
Proven Facility Monitor and Shelter Assistant with a track record of enhancing operational efficiency at The Healing Place. Specializes in security management and promoting resident independence, achieving significant improvements in facility safety and client satisfaction. Skilled in incident reporting and policy enforcement, demonstrating a commitment to excellence and a results-driven approach.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Facility Monitor
The Healing Place
12.2023 - 10.2024
- Restocked office, kitchen and other common areas to maintain adequate supplies.
- Reported building issues to building management to reduce safety concerns.
- Set up and broke down meeting rooms for events.
- Maintained incoming and outgoing shipment and mail logs to facilitate mailroom operations.
- Streamlined maintenance tasks for improved efficiency and reduced downtime in facility operations.
- Ensured compliance with local, state, and federal regulations through diligent recordkeeping and reporting procedures.
Shelter Assistant
The Good Shepherd Center
10.2022 - 03.2023
- Managed intake processes for new clients, gathering necessary information and assessing appropriate placement within the shelter system.
- Ensured compliance with federal and state regulations, maintaining up-to-date knowledge of relevant policies.
- Assisted residents with daily living tasks, promoting independence and personal growth.
- Monitored security measures at the facility, maintaining a secure environment for staff and clients alike.
Education
Bachelors - English
08.1989
Skills
- Cleaning procedures
- Grounds Maintenance
- Contractor supervision
- Parking Management
- Incident Reporting
- Access Control
- Policy Enforcement
- Mail handling
- Security management
- Pest Control
Certification
CPR
FIRST AID
Timeline
Facility Monitor - The Healing Place
12.2023 - 10.2024
Shelter Assistant - The Good Shepherd Center
10.2022 - 03.2023
CPR
FIRST AID
University of Delaware - Bachelors, English
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